CITY OF LONDON
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City of London > Services > Advice and benefits > Emergencies
Links in this section:
Attending fires
City of London Police
City Residents Prepared
Civil emergencies - business continuity advice
Civil emergencies - emergency plan
Civil emergencies - flooding
Civil emergencies - gas pipelines
Civil emergencies - major accident hazards
Civil emergencies - social and psychological support
Civil emergencies - the Civil Contingencies Act
Community risks
Emergencies - air ambulance
Emergencies - major incident clean up/repair
Emergencies - major incident response
Emergencies - medical
Emergencies - medical control
Emergencies - road traffic accidents
Emergencies - severe weather warnings
Emergencies - water/flood rescue
Emergencies - winter weather
Environmental services - out of hours emergencies
Fire and rescue - radiation
Fire and rescue - special services
Hydrants maintenance
Keeping you informed
Police Authority
Post-incident support
Preparing for emergencies
Preparing for emergencies - cordon access database
Preparing for emergencies - useful links
Roads - flooding - drains and gullies
Securing premises after incidents
See also:
Arson reduction
Hazardous chemical incidents
Infectious diseases - investigation

Emergencies

Attending fires
The fire services directs emergency calls to the emergency call handling centre which routes all calls for an area to fire control. Control will confirm with the address of the incident and help will be despatched immediately.
Civil emergencies - business continuity advice
Under the Civil Contingencies Act 2004 Local Authorities are required from May 2006 to provide advice on business continuity management to local businesses and voluntary organisations
Civil emergencies - emergency plan
The council should have an Emergency Plan in order to deliver services during a major incident which poses a threat to the welfare of the community. It is the role of the council to support the emergency services in the case of a major incident. Officers should be on call 24 hours and coordinate the councils response during a major incident.
Civil emergencies - flooding
Providing advice and information on what to do in the event of a flood. The council may also provide equipment such as sandbags and engineering advice to help residents/businesses in the event of flooding.
Civil emergencies - gas pipelines
The local fire authority working with other agencies should have procedures to investigate reports of any accidents or emergencies involving gas pipelines which run through their area.
Civil emergencies - major accident hazards
Planning for civil emergencies to ensure the efficient and speedy management of the response to these incidents between all the possible agencies; the Police, Fire Brigade, Ambulance Service, the council, utilities providers and voluntary agencies.
Civil emergencies - social and psychological support
Provision of a range of social and psychological support services in the aftermath of a major incident affecting residents or visitors. The council will most probably work closely with voluntary and statutory agencies, so that the services they provide are complementary to those already available.
Civil emergencies - the Civil Contingencies Act
The council should have an Emergency Plan in order to deliver services during a major incident which poses a threat to the welfare of the community. It is the role of the council to support the emergency services in the case of a major incident. Officers should be on call 24 hours and coordinate the councils response during a major incident.
Community risks
Emergencies - air ambulance
The use of helicopters to transfer critically injured or ill patients who require the fastest, most direct route of transport to hospital.
Emergencies - major incident clean up/repair
Carrying out repairs or cleaning up after a major incident to ensure there is no further risk to public safety.
Emergencies - major incident response
Responding to a significant event which may cause or has the potential to cause multiple serious injuries, cases of ill-health or loss of life or serious disruption or extensive damage to property.
Emergencies - medical
Responding to requests from the public for attendance at a medical emergency
Emergencies - medical control
Assessment of any medical risk to the public in an emergency situation (e.g. the release of chemicals into the environment) and the instigation of procedures to minimise any such risk such as evacuation, decontamination etc.
Emergencies - road traffic accidents
Responding to reports of incidents within the public highway involving a vehicle and resulting in injury to a road user or causing a hazard to other vehicles/road users
Emergencies - severe weather warnings
Issuing of warnings of potential extreme weather which may cause danger to life or severe disruption to communications or transport.
Emergencies - water/flood rescue
Rescue of victims of incidents involving flooding or inland waterways.
Emergencies - winter weather
Dealing with incidents where extreme weather has the potential to cause danger to life or severe disruption to communications or transport.
Environmental services - out of hours emergencies
Out of hours emergency cover to deal with environmental health problems involving serious events, fatalities, noise pollution, imminent risks to health.
Fire and rescue - radiation
Radioactive materials that are stored, used and transported are the subject of stringent legislative controls. The local fire authority should have plans that cover known sources and any sources in transit. The local fire authority may also have personnel who are specifically trained to deal with radiation incidents.
Fire and rescue - special services
In addition to attending fires the fire service may deal with a range of incidents including; road traffic accidents, trapped people, trapped animals, floods, and chemical spills. The fire authority could charge for calls relating to special services although they may be provided free of charge where there could be a risk to the public or to the environment.
Hydrants maintenance
The local fire authority have a responsibility to check water hydrants in their station area on an annual basis for defects and to ensure that they are serviceable and ready for use in the event of a fire.
Post-incident support
Providing advice and support to residents or businesses who have suffered damage to their property following a fire, flood or similar incident. This may include advice on ventilation, drying out, cleaning, insurance matters etc.
Preparing for emergencies
Preparing for emergencies - cordon access database
Preparing for emergencies - useful links
Roads - flooding - drains and gullies
Routine ditch and gully emptying (usually annual). Emergency clearance of ditches, gullies and drains when flooding of roads or pavements is occurring.
Securing premises after incidents
The local fire authority are responsible for securing premises after they have been damaged by fire to an extent which could either prove a danger to the public or leave the premises and contents accessible (i.e. unlocked).