Directly involved in an emergency
- Don’t assume someone else has called the Emergency Services,
call 999 yourself
- Move away from the immediate area to a place of safety and
await the arrival of the Emergency Services
- Assist others where it is possible to do so without endangering
yourself
- Follow the instructions of the Emergency Services
- As soon as practicable contact your place of work and advise
them of the situation
- Do not try to get through any Police cordons, they are in place
for your safety
- If you have any images or any other information relating to the
incident pass them to the Police to assist in their
investigation
Cordons
Following most major incidents one of the first actions of the
police will be to establish cordons to protect the public from what
may be a dangerous area, to facilitate any rescue operation, to
preserve a possible crime scene and to facilitate the restoration
of normality. These may well prevent you from re-entering
your home, even though your home or building may not be directly
involved in the incident.
The City Police and City of London Corporation recognise that
early access to buildings is a priority for residents and every
effort will be made to reduce the size of the cordons as quickly as
possible. Details regarding cordons will be published on the City
of London’s website during a major incident.
Mobile phones
- It is usual in these circumstances for the mobile phone system
to become heavily congested
- Where possible use a landline rather than a mobile
- The mobile phone system will usually only be congested in the
immediate vicinity of the incident, the further away you are the
more likely you are to be able to make a call
- Keep your use of the mobile phone system to a minimum to reduce
congestion
- When contacting friends and family call one person (if possible
someone who is well away from the affected area) and ask them to
pass the information on to others for you