What is the database
for?
The database exists in order for you to
pre-register key members of staff who, in the event of a major
incident, may need to access the police cordon solely for your
organisation's business recovery. Every person you register will be
issued with a database registration card.
What does the database registration
card entitle the holder to?
The card will allow you access to the Business
Information Centre, or a nominated reserve site, which will be
notified on our Website, following a Major Incident, to await
information regarding entry into the police cordon and to be issued
with a pass to enter the cordon.
Who can we have on the database and are
the numbers limited?
We do not, as a rule, limit the number of staff
on the database. However, numbers should be in proportion to the
size of your organisation and be restricted to members of your
emergency management team, who are essential to assess the
situation and have the ability to assist your business recovery.
Your nominated contractors are also eligible for entry on the
database. On the day, in very serious situations the Fire Brigade
and the Health & Safety Authority may limit the numbers allowed
access into the cordon to only small groups.
What would be classed as personal
identification?
Company Photo I/D Card
Driving Licence
Passport
Bank Card
What is the process for entering a
cordon if I am not pre-registered on the cordon access
database?
-
Go to the Business Information Centre, check
the City of London's website
www.cityoflondon.gov.uk
where you will be given instructions as to which site to attend,
normally the Guildhall.
-
Obtain a Blue Incident Registration Card by
providing one form of identification
-
Clarify the nature of your business within
the cordon
-
Provide the address of the business
premises
-
Receive Blue Incident Registration
Card
-
You can now enter the process of obtaining a
CEP
-
Show one form of identification along with
the Blue Incident Registration Card
-
Once again clarify the nature of your
business within the cordon
-
Provide the address of the business
premises
-
Receive information regarding particulars
within the cordon
-
Receive a CEP to be handed in at
the Cordon Entry Point once at the cordon
What is the process for entering a
cordon for those in possession of a Red Incident Registration Card
(received when you pre-register on the database)?
-
Go to the Business Information Centre, check
the City of London's website
www.cityoflondon.gov.uk where you will be given
instructions as to which site to attend, normally the
Guildhall.
-
Go to the Cordon Entry Pass (CEP)
desks
-
Show a form of identification along with your
Red Incident Registration Card
-
Clarify the nature of your business within
the cordon
-
Provide the address of the business
premises
-
Receive information regarding particulars
within the cordon
-
Receive a CEP to be handed in at the Cordon
Entry Point once at the cordon
What is appropriate safety
clothing?
The Health & Safety legislation requires
appropriate safety clothing be worn to enter the cordon. This
includes a hard hat, protective footwear, goggles, luminous jacket
and protective gloves.
Who is responsible for maintaining our
entry on the database?
We ask you to appoint a 'Correspondent' who
will be responsible for maintaining and updating your entry on the
database. All registration cards will be sent to the
'Correspondent' who will then distribute them within your
Company.
What information do you hold on the
database about our organisation?
Under your entry we maintain a list of names
and some telephone numbers plus the full details of your appointed
correspondent.
Have we access to the information on
the database?
We will only respond to a request for
information from your Correspondent. Such a request must be by
letter, email or fax and should include the full details of your
organisation and your database registration number (which can be
found on the database registration card). If there is any doubt as
to the validity of the request, we will refuse to supply the
information.
How often do we need to update our
entry on the database?
You may update your entry as often as you wish,
though we would recommend that you review your entry at least
annually.
What do we do if a cardholder leaves
our organisation?
The 'Correspondent' should recover the card and
return it to us. We will then delete that cardholder from the
database and destroy the card.
How long will we have to wait for our
database registration cards?
You should normally receive your cards within
two weeks of us receiving your registration or update.
Are the
procedures any different for nominated
contractors?
Yes. When attending the Business Information
Centre, in addition to their database identification card, they
must be in possession of a letter from you identifying them as your
contractor and a photo I/D card issued by you or their own
organisation.
What happens if we lose a
card?
Don't Panic. Contact us through your
Correspondent and we will issue a replacement.