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City of London > Services > Community and living > Deaths, funerals and cremations > Cemetery and Crematorium - Useful information and links
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Cemetery & Crematorium - The columbarium
Cemetery & Crematorium - your choice
Cemetery and Crematorium - Book of Remembrance
Cemetery and Crematorium - contacts & maps
Cemetery and Crematorium - Regulations & Charter
Cemetery and Crematorium - Scale of charges
Cemetery and Crematorium - the memorial garden
Cemetery and Crematorium - Useful information and links
Choosing a gravestone
Classic Cremated Remains Graves
Coroners - sudden death investigations
Death - bereavement - advice and support
Death - exhumations
Death - historical searches
Death - mortuaries
Death - registering
Death - repatriation of bodies - abroad
Death - repatriation of bodies - England and Wales
Funeral - burials
Funeral - buying a grave
Funeral - civil
Funeral - cost information
Funeral - cremations
Funeral - independent
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Funeral - memorial construction
Funeral - records
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Stillbirth - registering
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Memorial safety check and repair
Wills and testaments

Useful information and links


Bereavement support
Organising a funeral using a funeral director
Questions people ask about burial / cremation 
Exhumation
Arranging the funeral yourself
Arranging a secular service
Choosing a gravestone
Music selection

Before arranging a funeral it is important to check if the deceased left any instructions with the Will regarding their wishes. It may be that they wanted to donate their body for medical research or donate their organs for transplantation. Funeral arrangements may have already been made using a pre-payment plan, or specific instructions may have been left concerning the funeral ceremony itself. If there is a Will, the executor has the right to decide whether it should be a burial or cremation (even if the Will expresses a particular wish). If there is no Will, the next of kin should decide.

By law, a death must be registered. This is usually done in the county or borough in which death occurred, although it is possible to register the death in another area by arrangement.

In order to register a death, the registry office will require the following:

  • Certificate of Cause of Death
  • Full name of the deceased (if a married female, the maiden name and her husband's full name will also be required)
  • Home address of the deceased
  • Date and place of death
  • Occupation of the deceased

When the death occurs at home

The nearest relative and family doctor should be informed. The doctor will complete a certificate stating the cause of death. If cremation is desired, two doctors are required to sign a certificate. The first doctor will instruct the second doctor, who can see the body in the mortuary or chapel of rest. The doctor's certificate must be taken to the Registrar in the registration sub-district where the death occurred, normally within five days (see above).

When the death occurs in hospital

A certificate will be issued as above, but the hospital may wish to carry out a post mortem examination of the deceased. Before this occurs, consent must be obtained from the nearest relative.

When the death occurs suddenly

If the death was sudden, and the doctor had not seen the patient within 14 days of death, the Coroner must be informed. The coroner will decide if it is necessary to carry out a post mortem examination. If it is decided that death occurred from natural cause, the coroner will issue notification to the effect that an inquest is not required. Alternatively, the coroner may decide that an inquest should take place in order to establish the cause of death.

Using a funeral director

Most people choose to employ a funeral director to make the funeral arrangements on their behalf. If you are unsure which funeral director to choose, you can contact the National Association of Funeral Directors (tel 0121 711 1343) or the Society of Allied and Independent Funeral Directors (tel 01279 726777) who will be able to provide you with details of their members. When you have decided which funeral director you wish to use, contact them as soon as possible. You will need to provide them with information about the deceased such as their full name, age, occupation and religion. You will also need to tell the funeral director if a minister is required for the ceremony.

Burial

If a grave has already been purchased, you will need to provide the deeds or some other documentation to show proof of ownership. If a new grave is required, you should decide in which cemetery you wish the interment to take place and who will have the exclusive right of burial named on the deed. At the City of London Cemetery you may view the different types of grave available. The funeral director can arrange an appointment for you, and a member of staff will show you all the options.

The funeral director will ensure that all relevant documentation is delivered to the burial authority in good time (the City of London Cemetery requires this by 12.00 noon, two working days prior to the interment).

Cremation

You will need to advise the doctor that a cremation is desired, so that two doctor's signatures may be obtained. In addition to the Death Certificate, a Statutory Declaration is required for cremation. The funeral director will give you the relevant forms which must be completed by the Executor, the nearest surviving relative and witnessed by any householder to whom the applicant is known. As with burial, the funeral director will ensure that the necessary documentation is delivered to the cremation authority in good time (the City of London Crematorium requires this by 10.00am one full working day prior to the cremation).

Arranging the funeral yourself

There is no legal requirement to use the services of a funeral director to make the arrangements on your behalf. If the death occurred at home, the deceased's doctor and nearest relative should be contacted as soon as possible. Once the doctor has certified the cause of death, the body may be washed and dressed. If the death occurred in hospital the family will need to collect the body from the mortuary. A coffin can be made or purchased from a funeral director, and a large estate car or similar vehicle may be used for transportation of the deceased.

Arrangements for the ceremony can usually be made direct with the cemetery or crematorium. If a religious ceremony is required on the day of the funeral, the cemetery or crematorium usually has a list of ministers you may contact. If you do not wish to have a religious ceremony, see below.

Your rights under our charter for the bereaved concerning arranging a funeral without a funeral director are as follows:

  • It is your right to organise a funeral without the use of a funeral director.
  • It is your right, as executor (or next of kin) to be given the body by a mortuary, hospital, etc, in order to carry out a funeral without a funeral director.
  • It is your right to obtain a coffin (minimum bio-degradable type) via your charter member.
  • It is your right to obtain a personalised or Independent funeral leaflet from your charter member describing how to arrange a funeral without a funeral director.

Useful publications

What to do after death - DSS leaflet D49 free from the Benefits Agency (find your local office) or from the Post Office.
Survey of funeral costs - free from the Order of Odd Fellows (tel 0161 832 9361).
Probate - Dealing with someone's Estate - factsheet 14 from Age Concern (tel 0808 808 6060).
The New Natural Death Handbook - from the Natural Death Centre's range of publications.

Arranging a secular service

Many people choose a religious ceremony following their cultural traditions, but there is an alternative. It is possible to appoint a Humanist officiant or even to conduct the ceremony yourself. You can contact the British Humanist Association (tel 020 7430 0908) or the National Secular Society (tel 020 7404 3126) for help and advice.

If you have decided to arrange the ceremony yourself, you will need to consider what you wish to say, and what music, if any, is required. The service itself may be made up of anecdotes, poems or readings from a favourite book. A moment of silence can be incorporated for those present to remember their loved ones and for any religious people to pray. Remember also that when talking about the life of the deceased, to use both their full name, and other name(s) by which they may have been known to others.

In the case of cremation, where the ceremony is to take place in the crematorium chapel, you will need to decide in advance if the coffin is to be carried into the chapel ahead of the mourners or after everyone has been seated. You may also choose whether or not the curtains around the coffin close or remain open prior to the committal. However you decide the ceremony should be conducted, you can ask the funeral director and/or the crematorium staff for advice beforehand.

In the case of a burial, you may wish to hold the ceremony at home, in a civic building or at our non-conformist chapel. At the graveside, it is best to keep the committal reasonably brief for the comfort of the mourners.

Useful publications

Funerals without God - a practical guide to non-religious funeral ceremonies available from the British Humanist Association.

The New Natural Death Handbook from the Natural Death Centre's range of publications.

Music selection

Music selection guidelines (15kb)
List of music available (153kb)

Bereavement

Local bereavement groups and contacts are listed below.

Organisation Telephone
Bereavement-Gard
A simple and confidential service to safeguard against uninvited marketing telephone calls in the weeks following your loss.
0800 0830537
Telephone Preference Services
For long term peace of mind - stop all telemarketing calls after your loss.
020 7291 3326
The British Humanist Association 020 7079 3580
The National Secular Society 020 7404 3126
Natural Death Centre

020 7359 8391

AHADA Bereavement Support 020 8989 9592
CRUSE Bereavement Care 020 8939 9530
Child Death Helpline 0800 282986
Hackney Bereavement Service 020 7254 9804
National Association of Bereavement Services 020 7709 9090
London Bereavement Network 020 7700 8134
CYANA (Cancer You Are Not Alone) 020 8553 5366
The Bereavement Service (Whipps Cross) 020 8539 5592
The Samaritans (Ilford) 020 8553 9900
SANDS (Stillborn And Neonatal Death Society) 01708 348185
Barking and Dagenham Bereavement Services 020 8593 5035
City and East London Bereavement Services 020 7247 1209
Dove Bereavement and Counselling Agency 020 8550 7085
Hackney Bereavement Service 020 7254 9804
Havering and Brentwood Bereavement Service 01708 734239
The National Association of Widows 0845 838 2261  

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