The City of London operates a Household Hazardous Waste
Collection and Disposal Service (HHWCDS) on behalf of 31 of the 32
London Boroughs (the exception being the London Borough of
Hillingdon) and the City of London. For residents of all London
boroughs (with the exception of Hillingdon) and the City of London
please follow the information below.
The service is able to arrange for the removal of wrapped
asbestos and packaged chemicals from households. If you find that
you have either asbestos or chemicals to dispose of you will need
to contact us with the details of what needs to be collected.
In the case of asbestos we will need to know
- the size of each piece of asbestos and the number of pieces to
be collected
In the case of chemicals we will need to know
- the name of each chemical to be collected and an estimate of
the quantity
We need to know this information so that we can arrange the
correct type of collection for you.
In the case of asbestos we are not able to
dismantle or wrap the asbestos for you. This must
be done prior to collection. Likewise, chemicals need to be
packaged prior to collection.
Arrange to have hazardous
waste collected online.
Download advice for hazardous
chemical waste collection and
disposal (20kb)
Download advice for hazardous asbestos waste
collection and disposal (19kb)
Download guidance notes for
asbestos (28kb)
When calling to arrange a collection you will need to tell
us:
- the name of the London borough you live in
- your full name, address and telephone number
- details of the items to be collected
You will then be informed of any charges which may apply. You
are entitled to one asbestos collection per year and three chemical
collections per year (dependent on quantity).
Once you have given details of the collection you require, the
HHWCDS Officer will calculate and inform you of the cost of your
collection, if there is a charge payable. You can make payment over
the telephone by credit or debit card. If a charge is payable a
collection cannot be arranged until payment has been received in
full.
You will then be sent a form giving details of the collection
you have requested and, if applicable, a receipt for your payment.
No collection can be arranged until this form has been
completed and returned.
On receipt of your completed form we contact our contractor to
inform them of the collection you require. You will then be
telephoned by the contractor to inform you of the day and time your
collection will be made. This service is very busy and it can take
up to two weeks for a collection to be arranged once your paperwork
has been returned.
This is a very specialist service and all the correct
paperwork must be completed and returned before your collection can
be arranged. A delay in returning your paperwork will mean that you
will have to wait longer for a collection.
The contractor divides the collections into areas of London and
so you will receive a collection when the contractor is next
working in your area.
If you would like to arrange a collection or would like more
information regarding this service please telephone 020 7332 3433.
If you reach an answer phone, please leave a message and someone
will call you back. Alternatively you can telephone 020 7606 3110,
if you just require general information regarding this service.
The following organisations also have useful information on a
variety of hazardous waste issues.
A further source of information is the leaflet 'Asbestos in Your
Home' which has facts about asbestos, where it may be used, and
what to do if you find it in your home.
Download the Asbestos in your home
PDF (31kb)