Penalty Charge Notice (PCN) payments and disputes
The City of London has changed its web systems for parking
payments and challenges. The digit with which your Penalty Charge
Notice (PCN) begins is important as it will be used to ensure your
payment or challenge is allocated correctly.
Pay or
challenge a PCN starting CL2, CL3, CL5 or CL6
Pay
or challenge a PCN starting CL1, CL4, CL7, CL8 or CL9
Unfortunately, our new system does not allow users to make
multiple payments. If you are making payment for more than one PCN
it is recommended that you send a cheque or pay via our automated
phone payment system 0845 0040 374; otherwise you will have to make
a single transaction for each notice number. We apologise for this
inconvenience and assure you that we are working to rectify this as
soon as possible.
We apologise to any user who has experienced problems when
trying to make payment. The system was unavailable from 7 to 16
June 2010 and we have held on the PCNs at their current level
during this period and for a further 14 days to allow for our
delay.
If you need any further information please contact the Parking
Ticket Office on 020 7332 3366 or by email to
des-pto@cityoflondon.gov.uk.