CITY OF LONDON

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City of London > Services > Transport and streets > Roads, highways and pavements > Pavements - maintenance
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Abnormal loads - notification
Accident reporting
Demonstrations and parades - granting of permission
Highways online
Lighting - street lights
Lighting - traffic lights
Pavements - maintenance
Pavements - obstructions
Roads - access to property
Roads - bridges
Roads - closures and diversions
Roads - gritting
Roads - maintenance
Roads - obstructions
Roads - road-works
Roads - snow clearance
Roads - speed limits
Roads - weight limits
Street furniture - provision and maintenance
Street parking - pavements
Vehicle access - kerbs
See also:
Car parks - council
Car parks - private
Civil emergencies - flooding
Cycle lanes and routes
Disabled people - parking bays
Disabled people - parking permits - blue badge
Licence - skip operator
Licence - street cafe
Licence - street trading
Red routes
Road safety - dangerous road junctions
Road safety - pedestrian crossings
Road safety - speed humps
Road signs
Roads - flooding - drains and gullies
Skip permits
Street name plates
Street parking - clamping and removal
Street parking - enforcement and fines
Street parking - permits
Street parking - zones
Street trading - illegal
Taxi rank provision
Yellow lines

Footways - pavements & walkways


With 300,000 daily commuters, the majority of whom walk between their station or bus stop and their place of work, pedestrian access is a vital part of the City’s infrastructure. The City of London is responsible for some 130 km of footways and strives to maintain them to a very high standard.

For areas of high visual importance the City of London uses York Stone flagstones, each of which weighs approximately 110kg. See our pages on the Street Scene challenge for details of the improvements we are making. For other areas mastic asphalt is used. All footways are inspected at least once a month but if you discover a problem, please report it using our online reporting facility.

Obstructions

Because of the importance we attach to maintaining pedestrian access we try hard to ensure that footways are not obstructed. Obstruction can be caused by:

  • Parking on pavements - There is a London-wide ban at all times on vehicles parking on any part of the footway over which pedestrians have access. This ban applies irrespective of the ownership of the land concerned. To report a vehicle parked on a pavement, call our Parking Helpline, 020 7332 3310.
  • Scaffolding and Hoardings – The City of London carefully regulates scaffolding and hoardings which affect public highways or footways by means of licences (apply online) and encourages contractors to be members of its Considerate Contractor Scheme. Use our fault reporting facility to report a problem or if you wish to express an opinion about a construction site, use the online feedback form for the Considerate Contractors Scheme.
  • Tables and Chairs – the use of footways by cafés and restaurants is also regulated by licence. If you experience a problem please email plans@cityoflondon.gov.uk.
  • Other obstructions such as signboards – if you have a problem, please email Highways.Management@cityoflondon.gov.uk.

Dropped kerbs

A dropped kerb is for pedestrian use, for example to enable disabled access across a road. Where this is not possible or where other considerations apply carriageways are raised to enable pedestrians to cross the carriageway with ease.

To speak to someone regarding a dropped kerb please contact the City of London's Access Team on 020 7332 1995 or by email access@cityoflondon.gov.uk.

Apply for a dropped kerb online.

A dropped kerb                    A dropped crossover

Dropped crossovers
A dropped crossover is to allow vehicular access across a pathway, though this particular type of access is not encouraged.

Crossovers for new developments are dealt with at the planning stage and enquiries should be made to the Planning Department on their general number 020 7332 1710. Temporary crossovers are agreed with the Highways section of the Department of Environmental Services which is covered in the guidance note.

Download the Guidance Note for Activities on the Public Highway in the City of London here (368kb)

The requirements for dropped crossings are regularly monitored by the City of London's Access Officer and through regular meetings between the Highways section and the Access Group.

Apply for a dropped crossover online.


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