CITY OF LONDON

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Local transportation


A cyclist Cycling | Pedestrians | Bus shelters | Safer travel at night

Cycling

Cycling has move to a new home at www.cityoflondon.gov.uk/cycling

Pedestrians

With the vast numbers of commuters, walking is a significant mode of transportation in the City. The City of London seeks to reduce car dependency and promote walking through its support of pedestrian schemes. In addition the City of London helps pedestrians through the provision of widespread additional safety measures and the Street Scene initiative. Some of the pedestrian related initiatives that the City of London is helping to progress include:

  • Cross Borough Walking Package - The City of London is the “lead” authority in delivering a scheme to complete and promote London’s six Strategic Walking Routes, including the Thames Path, the Jubilee Walkway and the Capital Ring. Works funded by the £600,000 allocation for 2003/04 from Transport for London will mostly take the form of works such as signage, surfacing, lighting and providing new street furniture such as seating and map boards.

  • Central London Partnership led scheme for pedestrian improvements - There is a proposal to improve signage and way-finding facilities in Central London.

  • Review of pedestrian direction signs - The City of London Corporation is working with the Pool of London Partnership to improve signage in the south eastern part of the City.

Bus shelters

Bus shelters in the 'Square Mile' are provided by Adshel for London Buses, in consultation with the City of London. The City of London has an agreement with London Buses to ensure that the appearance and maintenance of shelters remains to a high standard. It is policy to provide shelters wherever they are required, unless there are site problems such as underground service ducts or close proximity to premises which would cause obstruction of the pavement or other safety hazards.

If you have any other comments about the provision of bus shelters, stops or other aspects of public transport in the City of London, we would be pleased to receive these by email plans@cityoflondon.gov.uk.

For further information visit the Transport for London (TFL) website.

  • How to report damage to a bus shelter - call the Adshel hotline number (24 hours, seven days per week) for reporting damage on 0800 731 3699. Please give the location of the shelter (including the street and number of nearest property if possible). It will also greatly help in speeding up the repair if the shelter number is quoted. This normally appears on the front panel near the end of the shelter, just beneath the roof. Every attempt is made to repair damage as quickly as possible, though this depends on the extent of the damage. Alternatively, you may email London Buses Customer Services customerservices@tfl-buses.co.uk or use the TFL online feedback form.

  • How to report broken glass or other litter on the footway around a shelter – The Corporation of London Cleansing Services should be contacted on 020 7606 3110 (24 hours, seven days per week). Please give the location of the shelter (and street number of nearest property if possible), and nature of the material which needs clearing.

  • How to request a new shelter - Shelters are provided by London Buses but the City of London can ask them to provide new shelters. If you know of a bus stop where passengers would benefit from a shelter please contact the Department of Planning and Transportation, City of London, PO Box 270, Guildhall, London EC2P 2EJ, telephone 020 7332 1710, fax 020 7332 1806, or email plans@cityoflondon.gov.uk. The preferred location should be described, together with any factors relevant to the request, eg adjacent to places of interest, shops etc. This will be considered in conjunction with London Buses, the bus operators and other interested parties. Please note that at certain locations it may not be possible to provide a shelter, if this is the case we will explain to you why it has not been possible.

  • How to comment about an existing shelter - Please contact the Local Transportation Team, City of London, PO Box 270, Guildhall, London EC2P 2EJ, telephone 020 7332 1710, fax 020 7332 1806, or email plans@cityoflondon.gov.uk. If you can give some details about the problem, together with the shelter number, this will help ensure it is dealt with as promptly as possible.

Safer travel at night

Many people feel anxious about using public transport at night when transport options are more limited. The City CDRP is currently running a trial of a  marshalled taxi rank on Liverpool Street, outside the train station. The rank operates on Wednesday and Thursday evenings from 10.00pm to 1.00am.  During these hours two marshals, who are licensed taxi drivers supported by police officers, aid passengers to get a taxi to their destination and provide a safe waiting environment.

London Buses have made improvements to night buses routes over recent years. Further information on routes from the City can be found on the London Buses section of the TfL website. The TfL site has a list of maps of night bus routes of including services from Liverpool Street Station and  maps of all night bus services in central London.

The City is supportive of the GLAs Safer Travel at Night campaign. The GLA website gives more information about finding a minicab, finding a taxi and tips on travelling safely.

See also transportation publications.


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