Our terms
London Metropolitan Archives (LMA) is
a department of the City of London.
Click here for details of the
City of London’s legal notices.
In addition:
We will take reasonable steps to deliver the information you
request in the time you specify.
Enquiries will normally be dealt with within four calendar
weeks.
Only material currently available to members of the public in our
office will be researched. If a record is access restricted or too
fragile it will not be possible to carry out research on it.
If the information which you have requested cannot be found within
the time you specify, we will report back to you. You may then
choose either to receive written details of our search so far or to
have the search continued. If the latter, you will be asked to
advance an additional
payment, at the standard rate - you
will be able to purchase up to a further two and a half hours
work.
Whilst every effort will be made to supply the information
requested, there can be no guarantee that
the search will produce a positive
result in any individual case. In the event that we are unable
to provide the information
requested, we will, where known, advise you of any alternative
sources or repositories that
you might research.
At any time you may cancel your order. You will then be entitled
to a refund based on the
unexpended balance of the time
originally requested.
A written report will be sent which will contain a listing of all
the sources checked on your behalf and a transcript or copy of the
information relevant to your particular enquiry. The charge for the
service includes for up to six copies (in total) of individual
records. The cost of providing any documents (for instance
photocopies, certificates, prints from microfilm, or scanned
copies) that are additional for the purpose of the research
requirement will be levied at the rates as advertised elsewhere on
this website.
LMA provide the material set out in any report and any other
information in good faith but accept
no liability for any errors or
omissions in the report or the research provided.
The material provided is for personal use only and may not be used
for commercial purposes. In
the event that you require research for commercial purposes please
contact the LMA Enquiry Team.