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News release 


15 April 2010

Corporate volunteering in education offers significant financial benefits for business, says City of London

At an event hosted by Nomura, the City of London Corporation today released a report detailing the skills and competencies developed by employees involved in corporate volunteering schemes as well as the financial value accrued by businesses running such schemes.

Commissioned by the City of London Corporation and produced by Corporate Citizenship, the report – ‘Volunteering: the Business Case’ – tracks the learning and development of 546 employees from 16 major City firms volunteering in schools and colleges across the UK.

Speaking alongside the Lord Mayor of the City of London, Nick Anstee, at the launch event was the report author and director of Corporate Citizenship, Andrew Wilson; non–executive Director of Nomura, Kieran Poynter; Director of the Education and Employers Taskforce, Nick Chambers and Director of Research and Policy at the Chartered Institute of Management, Petra Wilson.

The Lord Mayor of the City of London, Nick Anstee, commented:

“Having worked in the City for the entirety of my professional career, I am well aware of the mutual benefits a well run corporate volunteering programme can bring to business and to local communities.

“Communities clearly benefit when businesses choose to partner with their local organisations and when they encourage their employees to devote time and energy to volunteering. This can provide opportunities for people living in difficult circumstances, often in seriously deprived areas.”

“The reciprocal benefits for businesses are equally apparent – a commitment to Corporate Responsibility (CR) can boost a firm’s reputation whilst also helping to create a highly-skilled, well motivated workforce. All of this provides a distinct advantage when it comes to the recruitment and retention of top talent.

“It is for these reasons that the City of London Corporation has a long-standing commitment to community involvement.

“Not only does the City run a structured volunteering programme for its own employees but it also runs the Lord Mayor’s Dragon Awards to celebrate the most innovative and successful corporate community involvement programmes run by London based organisations each year.”

The Chairman of the Policy and Resources Committee at the City of London Corporation, Stuart Fraser, added:

“In the midst of the longest and deepest recession since the war, companies may begin to question the value of committing to what, at first glance, can appear to be costly and time consuming volunteering projects in their local communities.

“The City of London Corporation commissioned this report to show the importance of maintaining such commitments.

“Relating specifically to the education sector, but with findings applicable across a whole range of CR programmes, this report provides quantifiable evidence that well-run volunteering programmes provide tangible benefits for firms in terms of the skills and competencies developed by their employees and that they offer a viable, cost effective alternative to more traditional training programmes.

“In light of these findings, it is apparent that firms should view community involvement not as a corporate add-on but as a corporate necessity, particularly in the present economic climate.”

The report found that the majority of respondents felt they had developed skills and competencies across a broad range of business relevant areas as a direct result of their voluntary work. This evidence was corroborated by the overwhelming majority of line managers who confirmed that staff who volunteered had acquired useful skills from their experiences.

As an alternative to more traditional training methods, the report found that the full annual cost of supporting each volunteer involved in an education based activity was £381 per annum. The companies taking part in the research disclosed that they typically spend at least £400 per person per annum developing similar skills and competencies through other training programmes.

--ENDS--

Additional comments

Bob Wigley, Chairman of Yell Group plc and the Education and Employers Taskforce, commented:

"This is a first class report and it is going to be of great influence.

“We all know that employees who volunteer can make a huge difference to the lives of young people. Employers realise that their people derive a great deal of personal satisfaction and develop their own skills through volunteering, but until now no one has undertaken a detailed study to quantify these benefits and to consider the potential cost savings of skills development through volunteering as opposed to the more traditional training courses.

“As a result of this report, which will demonstrate the business benefits to employers and their employees of volunteering, I hope that more employers will encourage their people to volunteer to help provide young people with the inspiration, motivation, knowledge, skills and opportunities they need to help them  achieve their potential."

Andrew Wilson, Director of Corporate Citizenship commented: 

The research found that employee volunteers were able to develop a wide range of skills and competencies related to their personal effectiveness, including:

• Communication skills
• Their ability to coach others
• Their adaptability and ability to be effective in different surroundings
• Influencing and negotiating skills.

The experiential nature of the learning process experienced by the volunteers makes it hugely valuable in the skills development process and sets it apart from more traditional approaches to training. Volunteering requires employees to step outside their normal working role and build relations with people who perhaps have a very different world view from their own. Respondents report that moving outside their “comfort zone” in this way is extremely useful in both developing their skills and transferring these skills back into the workplace.

In addition, developing skills through volunteering is more cost effective that traditional training programmes. Overall, the average annual cost to support each volunteer is £381 per person per annum. This figure includes the full costs including direct management costs and all additional costs involved in running an effective volunteering programme. In contrast, data from a UK survey on training costs shows that the typical training spend per employee can be as much as £1,400 per person per annum.

Kieran Poynter, non-executive director at Nomura, commented:

 “Nomura is committed to supporting its local community partners through volunteer schemes and we recognise the benefits these activities bring to our business. Nomura’s volunteer programmes have significantly contributed to the development of our people, with over 1100 employees currently involved. We are delighted to participate in this research and look forward to working with the City of London Corporation in the future.”

Ruth Spellman, chief executive of the Chartered Management Institute commented:

“The benefits of volunteering, both for employers and employees, are enormous. Particularly when training budgets are tight, volunteering is a cost effective alternative that pays dividends for staff and organisations alike. With this in mind, CMI has always actively encouraged UK managers to consider volunteering as a way to boost and develop essential skills.

“We know that there is a profound skills gap at management level within UK plc and unless action is taken, this has the potential to undermine the competitive future of UK plc. In part this is the result of too many people entering management roles without the necessary practical experience. By increasing the opportunities for people to get hands-on experience and bring their newly acquired skills back into the workplace, organisations will be much better equipped to tackle the gap.” 

Kate Cavelle, Director of Corporate Responsibility at Deutsche Bank, commented:

“Deutsche Bank is committed to utilising both its financial and human resources to make a positive impact to the communities in which we live and work. We were particularly keen to participate in this research to enable us to fully understand the benefits that employee volunteering brings to the bank as well as the community."

Michael Collins, Head of Corporate Responsibility at Société Générale, commented:

“Business heads quite rightly demand a solid business case to justify investment.  The City of London report will add substantially to our ability to build the business case for volunteering.”

Alan Tapnack, Executive Director and board member of Investec commented: 

‘'After many years of philanthropic giving we launched our formal Social Investment programme in 2008, with education as a major focus. We didn't set out with the intention of developing the skills of our employees through Social Investment, but many of our volunteers have said that they have learned and gained much through being involved in our education initiatives. We are pleased to be involved in this research project as it will encourage more businesses to invest in their local communities, whilst also delivering valuable benefits to their employees.'’

Notes to editors

Download 'Volunteering - the business case' (655kb)

The 16 firms that participated in the research were as follows:

Aviva
Financial Services Authority
Bank of America Merrill Lynch
Freshfields Bruckhaus Deringer
BDO LLP
HSBC
BNY Mellon
Investec
CMS Cameron McKenna
Nomura
Credit Suisse
Rothschild
Deutsche Bank
Santander
Ernst & Young
Société Générale

About the City of London Corporation
The City of London Corporation is a uniquely diverse organisation. It supports and promotes the City as the world leader in international finance and business services and provides local services and policing for those working in, living in and visiting the Square Mile. It also provides valued services to London and the nation. These include the Barbican Centre and the Guildhall School of Music & Drama; the Guildhall Library and Art Gallery and London Metropolitan Archive; a range of education provision (including three City Academies); five Thames bridges (including Tower Bridge and the Millennium Bridge); the Central Criminal Court at Old Bailey; over 10,000 acres of open spaces (including Hampstead Heath and Epping Forest), and three wholesale food markets. It is also London’s Port Health Authority and runs the Animal Reception Centre at Heathrow. It works in partnership with neighbouring boroughs on the regeneration of surrounding areas and the City Bridge Trust, which it oversees, donates more than £15m to charity annually.


Press contact
James Abbott
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Email: james.abbott@cityoflondon.gov.uk