In most cases, you will need to log on to this website before you use the online services. This will enable us to keep in contact with you, to let you know how an order or application is progressing and to ensure that your personal transactions with the City of London are not viewed by anyone else. This will involve the use of cookies. What is a cookie?
You can click here to view the current status of your orders.

When you have completed all your online transactions, in the interest of your own security, you are strongly advised to log off before moving to another website.

If you have not logged on before, click here to register on this website. You must include your email address which will be your user ID. All your details will be held securely. When you register you will be issued with a password by email. You may change your password but, in the interest of your own security, you are strongly advised not to divulge it to anyone.

Please read the legal notices including privacy statement carefully before continuing with your registration. If you are uncertain as to your rights or require any explanation about them please e-mail payment.enquiries@cityoflondon.gov.uk or telephone 020 7332 3256. Only continue with your registration if you agree to be bound by the privacy statement and legal notices of the site.

The Get Safe Online website is a one-stop-shop for independent expert advice to help individuals and small businesses protect themselves against internet threats such as viruses, spam, spyware and online fraud. It has been created by HM Government, the National Hi-Tech Crime Unit and leading businesses as a free public service.

Problems?
If you experience technical difficulties whilst using any of the online services, email the web team. For all other enquiries please use the email contact in the appropriate section of the site.