Collection times |
Hazardous waste | Domestic
bins | Household recycling |
Bulky waste - eg furniture
Fridge and freezer removal |
Clinical waste | Waste
disposal | Garden waste
The City of London collects waste on a daily basis (Monday to
Friday) from all households in the City. Approximately
three-quarters of households are within large residential
developments such as the Barbican, Middlesex Street Estate and
Golden Lane Estate. The majority of large developments have waste
management facilities within the development from which waste is
collected.
Some smaller residential developments and individual premises do
not have waste storage facilities. At these locations waste is
usually collected from the kerbside. If you are moving into the
City or are a resident who would like to know more about the waste
collection arrangements where you live please contact us on 020
7606 3110 extension 2241 or alternatively
email us
with your request for information.
Collection times
The City does not have defined collection times for household
waste collections. The service runs Monday to Friday and residents
should place their waste out on the streets anytime after 7.30am.
Waste will be collected from all premises by 4.00pm on the same
day.
Unfortunately, household waste collections do not run on
Saturdays, Sundays or Bank or Public Holidays.
Those residents who live in premises with designated storage
facilities should only use these facilities for the storage of
their waste and should not use the public highway.
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Hazardous waste
The City of London operates a Household Hazardous Waste
Collection and Disposal Service (HHWCDS) on behalf of 31 of the 32
London boroughs (the exception being London Borough of Hillingdon)
and the City of London. For residents of all London boroughs
(with the exception of Hillingdon) and the City of London, you
should follow the information below:
The service is able to arrange for the removal of wrapped
asbestos and packaged chemicals from households. If you find that
you have either asbestos or chemicals to dispose of you will need
to contact us with the details of what needs to be collected.
In the case of asbestos we will need to know::
- the size of each piece of asbestos and the number of pieces to
be collected
In the case of chemicals we will need to know:
- the name of each chemical to be collected and an estimate of
the quantity
We need to know this information so that we can arrange the
correct type of collection for you.
In the case of asbestos we are not able to
dismantle or wrap the asbestos for you. This must
be done prior to collection. Likewise, chemicals need to be
packaged prior to collection.
When calling to arrange a collection you will need to tell
us:
- the name of the London borough you live in
- your full name, address and telephone number
- details of the items to be collected
You will then be informed of any charges which may apply. You
are entitled to one asbestos collection per year and three chemical
collections per year (dependent on quantity).
Once you have given details of the collection you require, the
HHWCDS Officer will calculate and inform you of the cost of your
collection, if there is a charge payable. You can make payment over
the telephone by credit or debit card. If a charge is payable a
collection cannot be arranged until payment has been received in
full.
You will then be sent a form giving details of the collection
you have requested and, if applicable, a receipt for your payment.
No collection can be arranged until this form has been
completed and returned.
On receipt of your completed form we contact our contractor to
inform them of the collection you require. You will then be
telephoned by the contractor to inform you of the day and time your
collection will be made. This service is very busy and it can take
up to two weeks for a collection to be arranged once your paperwork
has been returned.
This is a very specialist service and all the correct
paperwork must be completed and returned before your collection can
be arranged. A delay in returning your paperwork will mean that you
will have to wait longer for a collection.
The contractor divides the collections into areas of London and
so you will receive a collection when the contractor is next
working in your area.
If you would like to arrange a collection or would like more
information regarding this service please telephone 020 7332 3433.
If you reach an answer phone, please leave a message and someone
will call you back. Alternatively you can telephone 020 7606 3110
extension 2321 or 2212; if you just require general information
regarding this service.
The following organisations also have useful information on a
variety of hazardous waste issues.
A further source of information is the leaflet 'Asbestos in Your
Home' which has facts about asbestos, where it may be used, and
what to do if you find it in your home.
Domestic bins
Cleansing Services only provide domestic bins to residents of
premises that have approved and designated on-site storage
facilities. Bins are usually provided by the landlord of the
property and often take the form of large bulk-storage wheeled
containers, which are kept in the waste storage chamber.
For the few domestic premises which are not in large residential
developments and have no waste storage facilities, on-street,
kerbside collections are provided. Domestic bins are not provided
where no on-site waste storage facilities exist as the City of
London does not allow the storage of waste containers on the
highway.
If you have any questions regarding domestic bins please contact
Waste Collection Services on 020 7606 3110 extension 2241 or
email the
team.
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Recycling
All residential premises are able to
participate in the City of London’s residential recycling scheme
more residential recycling information is available here.
Bulky items
As a City resident, if you have bulky items of waste
or furniture to dispose of you can either dispose of this yourself
at the local civic amenity site
run by London Borough of Tower Hamlets or you can arrange a
bulky waste collection.
We are able to arrange the collection of bulky
items such as furniture. This can be arranged either by
telephone (020 7606 3110 extension 2241) or by using the online
booking form. This service is only available to
residents of the City of London. Please check the
service details first before making a booking .
Click here to make
a booking online.
We can arrange the collection of unwanted
computer equipment from your home. If you have such items to
be collected please call us on 020 7606 3110 extension 2241 or use
the online booking form (see above). Alternatively to find
organisations that will recycle your old computers please contact
the household recycling team on 0207 606 3110 extension 2333.
Please note that collections of bulky items and
the removal of computer and electrical equipment are only available
to residents of the City of London.
Fridges & freezers
We are able to collect domestic fridges and
freezers. Please use the special collection form.
Click here to make
a booking online or contact us on 020 7606 3110 extension
2241.
Clinical waste
In the City clinical waste mainly arises when:
- a resident has a medical condition which it treated in the
home, for example diabetes or is receiving post operative
care,
- an employee has a medical condition which requires treatment at
work ,
- a business has a medical centre or first aid room, or
- a business specialises in healthcare treatments, for example
dentistry, beauty treatment or acupuncture.
Cleansing Services offer a specialist service which collects the
clinical waste produced in these circumstances.
Click
here to find out more about the Clinical waste service.
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Waste disposal
Walbrook Wharf Waste Transfer Station is where waste collected
by the City of London, from residents and businesses’ in the
'Square Mile', is taken for disposal.
The transfer station is located in:
Upper Thames Street
near Southwark Bridge
The transfer station is open 24 hours a day and is only closed
on Christmas Day.
Waste collected from the City is compacted into ISO containers,
taken down river for disposal to landfill. The transfer station is
operated by Cory Environmental Ltd under Waste Management Licence
Number GTL/COR057.
The City
of London has an arrangement with the London Borough of Tower
Hamlets for the use of that authority’s Re-use and Recycling Centre
at Northumberland Wharf, on the Isle of Dogs, for use by City
residents.
LB Tower
Hamlets
Northumberland Wharf
Yabsley Street
London
E14 9RG
Tel 020 7538 4526
Opening times are:
Monday to Saturday - 8.00am to 8.00pm
Sundays - 9.00am to 8.00pm
Visit the
Tower Hamlets website for more
information
For more details contact Cleanaway Ltd on 020 7538 4526.
What can I do with my garden
waste?
Due to the nature of the City and the very small amount of
residential properties that have gardens, the City of London
Corporation does not offer a garden waste collection service. Those
residents that do however produce garden waste can recycle it
through the Tower Hamlets recycling centre at Northumberland Wharf.
Contact details and opening times can be found below:
Yabsley Street
Isle of Dogs
E14 9RG
Tel 020 7538 4526
Opening hours
Monday -Saturday: 8.00am - 8.00pm
Sunday: 9.00am - 8.00pm
Visit the
Tower Hamlets website for more
information.