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Contact business rates

Queries about bills, payments, discounts and exemptions

Write to the City of London Business Rates section quoting the reference number on your bill.

City of London
Business Rates Section
PO Box 270
London EC2P 2EJ
Email: Business Rates Team.
020 7332 1318
020 7332 3051

Alternatively, enquiries can be made in person at the address below between 9am and 5pm, Monday to Friday:

North Wing Entrance
Guildhall (off Basinghall Street)
London EC2V 7HH

Please take your bill with you or details of your reference number, and any relevant documentation.

Revenues services online

If you have a business rate account with the City of London you can register to view your account details online. For further information or details of how to register for this self service facility please see our business rates online​.

If your business rate account has already been closed, for security reasons, you will not be able to register that account for the self service facility.

Search for a rateable value and rates payable online

Our revenues self service facility also allows you to search for the rateable value and rates payable of properties within the City of London.

Please note to use this part of the service you do not need to be a registered user.

Valuation Office Agency

Telephone 03000 501 501

Valuation Office website

If your property is not within the City of London boundary we will be unable to help you with your business rate enquiry. You are advised to contact the relevant London Borough directly.​