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City of London Trading Standards are responsible for enforcing a wide range of legislation relating to the supply and distribution of goods and services.

Got a business? Read the latest Trading Standards Business News - a digital publication bringing businesses the latest regulation changes and best practice. View online or via the free app.

New Autumn edition features; nutritional labelling, letting agents requirements, toy safety, workplace pensions, selling goods and digital content online and protecting your business against crime.

We can give advice on your legal obligations and best practice relating to all areas of consumer law.

The service is committed to the principles of the Regulators' Compliance Code, a statutory code for all regulators. We have a Policy Statement on Enforcement​ (200KB) approved by the Port Health and Environmental Services Committee. This sets out our approach to enforcement work in the City.

If your business is NOT in the City of London, enter your postcode to find a local Trading Standards service near you.

If your head office is in the City, we may be able to enter into a Primary Authority Agreement with you.

Contact us

Please ring or email first if you wish to visit in person, to make sure that an officer is available.

020 7332 3406  
tradingstandards@cityoflondon.gov.uk

In person

Trading Standards Office
City of London 
Walbrook Wharf
78-83 Upper Thames Street
London
EC4R 3TD 

Mail

Trading Standards
City of London
PO Box 270
Guildhall
London
EC2P 2EJ

Feedback

We welcome any comments you may have:

  • your dealings with us
  • what you think we should be focusing on
  • your views on trading standards

All comments can be sent to us by email at publicprotection@cityoflondon.gov.uk or in writing to:

Jon Averns
Port Health and Public Protection Director
City of London
PO Box 270
Guildhall
London
EC2 P 2EJ

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