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From 16 May 2013 you will no longer be required to register for the majority of our online transactions making it simpler and easier for you to pay and report online.

Due to these changes those wishing to retain an online account or to continue paying council tax, housing rents and sundry invoices will need to re-register their online account here

When you register with the City of London, and place certain orders, we will require some personal information about you - including your name, billing address, delivery address, email address and telephone number and product/service selections. This information allows the City of London to fulfil your order and notify you of the status of the order. Details of payment card numbers and expiry dates etc will go through a secure server operated by the City of London's Payment Service Provider and to which the City of London does not have access.

This will involve the use of cookies. What is a cookie?

When you have completed all your online transactions, in the interest of your own security, you are strongly advised to log off before moving to another website.

If you have not logged on before, you will need to register on this website. You must include your email address which will be your user ID. All your details will be held securely. When you register you will be issued with a password by email. You may change your password but, in the interest of your own security, you are strongly advised not to divulge it to anyone.

Please read the legal notices including privacy statement carefully before continuing with your registration. If you are uncertain as to your rights or require any explanation about them please email or telephone 020 7332 3799. Only continue with your registration if you agree to be bound by the privacy statement and legal notices of the site.

The Get Safe Online website is a one-stop-shop for independent expert advice to help individuals and small businesses protect themselves against internet threats such as viruses, spam, spyware and online fraud. It has been created by HM Government, the National Hi-Tech Crime Unit and leading businesses as a free public service.


If you experience technical difficulties whilst using any of the online services, Please have a look at our online FAQs or email the web team. For all other enquiries please use the email contact in the appropriate section of the site.