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Paid Document Research Service

A Edwardian family scene, 1903

​An Edwardian family scene, c1903​​

​The Paid Document Research Service is designed for users who are unable to visit us in person. Our enquiry team can tell you about the records we hold and, for a fee, we can also conduct research on your behalf. We can’t do your whole family tree but we can research our records to find out facts in response to specific queries.

Before you apply Does LMA have the records you need? Check with us first: If you don't check  with us first, we will only refund 75% of the research fee if we cannot carry out your research request. We can only search our own records and your request may not be answerable within the records we hold.

Online form Apply for research

What to include in your application

For best results:

  • Check first – as described above - to see if we’re likely to hold the information you’re after. Please quote our email answer reference e.g 2015/18923 and any document reference number we mentioned which you want us to look at.
  •  Keep your request simple and specific – keep within the stipulated character limits, otherwise we may not see all of your enquiry. If you need more than one piece of information, let us know which is the most important, in case there is not enough time to find everything.
  • Tell us if you’ve already used other internet genealogical resources (e.g. the International Genealogical Index).

What does it cost?

The charge for a search will be calculated at a rate of £80 per hour. This will include charges for report writing, postage and administration, as well as copies of up to six documents, if we find anything of interest.

The minimum fee is for an hour’s work. You may request longer periods (in half-hour blocks) to a maximum of two and a half hours. Payment for online application will be via credit card or debit card. Read our terms and conditions for more information.

What will you get?

A written report containing a listing of all the sources checked on your behalf and a transcript or copy of the information relevant to your particular enquiry. You should normally receive your report within a month of your original enquiry. We will tell you if we are unable to provide the information you have requested or if it cannot be found within the time for which you have paid.

Further information

Download our free LMA research guides on some of the records held by LMA. For any other enquiries please contact the LMA enquiry team.

If you experience technical difficulties whilst using this online service, please email

24 May 2012
Last Modified:
08 July 2019