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  • Get in touch
    Contact the Adult Social Care team
    ​If you have any queries in relation to care for you or someone you know, please don't hesitate to get in touch.

Contact us

Adult Social Care team
Department of Community and Children's Services
Guildhall, North Wing
PO Box 270
London, EC2P 2EJ

020 7332 1224
Email: Adults Duty Team.

Opening hours

  • Monday 9am - 5pm
  • Tuesday 9am - 5pm
  • Wednesday 9am - 5pm
  • Thursday 9am - 5pm
  • Friday 9am - 5pm

Outside office hours

In cases of emergency only, you can contact the City & Hackney Emergency Duty Team on 020 8356 2300.

The Public Health team is administered by the Department of Community and Children's Services (DCCS).

Find out more about the department, including its goals and strategies, how it is governed, and the partnership organisations it works with.

Suggestions, comments and complaints

  • Download our guide
    Guide to making a suggestion or complaint
    Download the guide to making a suggestion or complaint.

It is important to us that we provide you with the best possible service. To help us do this if you have any comments, suggestions or you are unhappy with the way you've been treated, we would like to know so we can learn and improve our services, policies and procedures as result.

For more information about how we process complaints and work with you to improve our services, you can download our guide to making suggestions and complaints (80KB).

Get in touch

020 7332 3498
Email: Complaints Team
Online feedback form