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Reach out network

The Reach Out Network aims to reduce social isolation among City of London residents, while also encouraging residents to live and age well through a range of services providing support, specialist information and advice.

The network is made up of three services:

  • City Carers Service
  • City Memory Group
  • City Wellbeing Service

Through timely and appropriate information, advice and support, we can help people in the City get the assistance they need at an early stage to prevent needs escalating and maintain independence.

City Carers Service

In collaboration with the Carers Network, the City Carers Service has been created especially for unpaid carers resident in the City of London. This service offers care workers:

  • a friendly, confidential listening ear. At home, over the phone, via Skype or email, or at a monthly drop-in
  • help to navigate the maze of services, professionals or forms that many carers come across
  • expert information and advice on carers rights
  • support to help carers find ways to manage their caring role, and to find a balance between caring and the rest of life
  • a chance for carers to meet and share experiences with each other at monthly support groups, and to hear from local professionals
  • opportunities for training, social events, trips and activities.

The Carers Network has a dedicated website for the City Carers Service, where you will find regular updates about events, opportunities and other general advice.


City Memory Group

​The City Memory Group, a collaboration between Toynbee Hall and Forget Me Not, is a friendly, informal group for people who are concerned about their memory, are already having memory issues or have a diagnosis of dementia.

Come along and have a cup of tea and a chat, share your experiences, make new friends and enjoy the various activities on offer, such as:

  • expert speakers
  • gentle exercise
  • memory games
  • arts and activities.

Where and when

The group meets from 2pm to 4.30pm on Tuesday's each week at:

City of London Community Education Centre
99 Golden Lane


Madhumita Bose-Thomas
Group Coordinator
07815 688 335
Email: Madhumita Bose-Thomas

Carers of people with memory problems are also welcome.

City Wellbeing Service

​Formerly known as City 50+, The Wellbeing Service has an outreach worker who can offer residents the following:

  • Assistance with housing options.
  • Advice on benefits, pensions, debt and money management.
  • Information about a range of exercise classes.
  • Guidance on employment learning and community volunteering.
  • Access to adult support care including support for carers.
  • Invitations to join coffee mornings and sessions with guest speakers.


To speak to an outreach worker or to arrange a confidential meeting contact:

Helena Toms
020 7392 2987
Email: Helena Toms