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Heathrow Animal Reception Centre (HARC) is the Live Animal Border Inspection Post (BIP) for Heathrow airport.

Since 1977 HARC has been a world leader in the care of animals during transport. We receive and care for millions of animals including fish, reptiles, zoo animals and pets. Each year about 16,000 dogs and cats, 400 horses, 200,000 reptiles, 2000 birds and 28 million fish arrived at HARC.

HARC's main responsibilities

  • Collecting animals from the aircraft and bringing them back to the Animal Reception Centre.
  • Checking dogs, cats and ferrets paperwork for compliance when imported under The Pet Travel Scheme.
  • Checking animal shipments are packed according to International Air Transport Association (IATA) requirements.
  • Providing temporary accommodation for animals transiting through Heathrow.
  • Upholding all EU and UK regulations relating to animal movement.

​Contact us

We are open 24 hours a day, 7 days a week, 365 days a year.

To ensure that we provide you with the best advice, questions relating to the Pet Travel Scheme will only be answered via the contac​t us form. For all other queries please call 020 8745 7894/5.​​​

  • Getting here
    map of HARC

    ​Heathrow Animal Reception Centre
    Beacon Road
    Hounslow Middlesex TW6 3JF​

    Heathrow Animal Reception Centre is just off the Southern Perimeter Road.

    From junction 14 of the M25, follow the signs for Terminal 4 and cargo.

    Beacon road is on your right, approximately half a mile before Terminal 4.


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