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    Pet Travel Scheme failure

You are responsible for making sure your pet's paperwork is compliant with The Pet Travel Scheme before they travel. Listed below are common problems that will result in the release of your pet being delayed or in your pet being quarantined.

Insufficient supporting documentation

All supporting documents must include your pet’s microchip number. You must provide supporting documentation for your pet's microchip, rabies vaccination and blood serological test*. Your vet will be able to provide you with these supporting documents. Your rabies vaccination certificate should state the following information:

  • Pet's microchip number.
  • Manufacturer: for example Merial, Pfizer, Zoetis, Intervet, Fort Dodge.
  • Product: for example Defensor, Imrab, Purevax, Rabvac, Nobivac.
  • Lot/batch/serial number of vaccine.
  • Lot expiry date.
  • Validity dates: We need to know when the vaccine was administered and when it will expire.

If your paperwork does not comply with these requirement we will have to hold your pet until we receive this information in writing from your vet.

*Serological tests are only required for pets arriving from unlisted countries.

Microchip incorrectly recorded or not readable

Your pet’s microchip number is the only way we can identify them*. Please ensure:

  • Your vet reads your pet’s microchip to ensure it is working.
  • Your pet's microchip number is recorded correctly on all of your pet’s paperwork including supporting documentation.

If you don't know the date your pet was microchipped we will need written evidence from your vet that the chip was read before your pet was vaccinated.

If your pet's microchip fails and we cannot read it your pet will have to be quarantined. The length of quarantine depends on the country or territory your pet arrived from. To find a licenced quarantine premises please see the blue pins on this map.

* If a tattoo is the only form of identification it must have been applied before 3 July 2011 and be clearly readable.

Incorrect tapeworm treatment

A vet must administer an approved tapeworm treatment to your dog (anti-echinococcus) before it arrives.

The treatment must be:

  • Administered at least 24 hours (1 day) but no more than 120 hours (5 days) before arrival.
  • Contain the active ingredient Praziquantel.
  • Documented in your EU Pet Passport or Veterinary Certificate to EU.

If your dog arrives without a valid tapeworm treatment it will be re-treated by a vet at HARC. This will incur re-treatment costs and an additional 24 hour boarding fee so the treatment is valid.

Pet vaccinated before microchipped

​Your pet must be microchipped before being vaccinated against rabies. Any rabies vaccination administered prior to microchipping is not valid for the purposes of the Pet Travel Scheme.

Invalid rabies booster from US/Canada

Rabies vaccinations administered in the USA and Canada are only valid for 3 years if they're used as a booster during the validity of a 1 year primary rabies vaccination. All vaccinations (primary and subsequent boosters) must have been administered:

  • When your pet was at least 12 weeks old
  • After their microchip was implanted/read
  • In accordance to the manufacturer and coutries requirements

We must have evidence of this primary vaccination and any subsequent vaccinations in the form of supporting vaccination certificates (which also list their microchip number). Any vaccinations administered PRIOR to microchipping are not valid for entry.

Using an out-of-date entry certificate

​We can only accept non-commerical Veterinary Certificate to EU certificates based off the new model Annex IV model

If your pet arrives on an old style certificate, but it other Pet Travel Scheme compliant, it will be issued with an EU Pet Passport at HARC. You are responsible for any fees incurred.