Setting up a RingGo account
RingGo is widely used in all on-street parking areas in the City of London and other London Boroughs, so you and your visitors may already have an account that you can use for temporary parking.
If you have not used the automated payment system by RingGo before, you will need to set up an account and the easiest way to do this is by going to www.myringgo.co.uk.
Click on the 'sign up' button in the top right corner and enter the details requested. This includes a valid credit or debit card and at least one vehicle registration number. You will also be asked to enter a number password (PIN) that you will need to access your account. You can create your own number password (PIN) or use the last four digits of your credit or debit card.
RingGo location numbers
You will need the Location Number when paying to park so we have listed these and car park names below.
Estate concierges (Car Park Attendants) can provide you with a personalized wallet card for your parking location.
Car Park Location Number Car Park name & address Estate Concierge contact number:
79370 - Andrewes House, Fore Street, 020 7029 3928
79371 - Breton House, Golden Lane, 020 7029 3938
79372 - Bunyan Court, Fann Street, 020 7029 3940
79373 - Cromwell Tower, Beech Street, 020 7029 3924
79374 - Defoe House, Beech Street, 020 7029 3939
79375 - Speed House, Silk Street, 020 7029 3925
79376 -Thomas More House, Aldersgate Street, 020 7029 3934
79377 - Willoughby House, Moor Lane, 020 7029 3931
You will need the car park Location Numbers listed above every time you use RingGo, so please keep a note of them for future reference.
Paying for visitor parking
You can pay online or using your mobile phone. When using your mobile phone, you can choose to pay by using the RingGo mobile website or the smartphone app (free to download from your app store), or by calling 020 7110 0000 (calls charged at local rate).
To pay for parking you will need to enter the following details:
- the car park Location Number
- select the vehicle that you are paying to park
- the number of days required for parking
- the 3-digit security number (CVV) from the back of the credit or debit card registered with the RingGo account
The Estate Concierge staff and Car Park Attendants are notified of all RingGo parking transactions as soon as the payment is completed, so you do not have to worry about receiving invoices for parking that you have already paid for.
Parking receipts
You can obtain a receipt for your parking payments by going to paybyphone.co.uk and logging into your account using your mobile phone number and password number (PIN). Click on ‘receipts’ and select the date range to view and download your parking receipts. You can also update your ‘profile’ and choose to have the receipts emailed directly to your inbox.
Adding or deleting vehicle registrations
You can add and delete vehicle registrations on your RingGo account at any time. Simply click on 'options' and 'vehicles' if you are using the RingGo app or mobile web or 'profile' if you are accessing your account online.
Optional texts
- There are two optional text message services that you can choose to receive and both are charged at 10p per text.
- Text reminders are sent to your mobile phone five to ten minutes before the parking session ends. This will enable you to pay for additional parking time using your mobile phone.
- Confirmation texts are sent to your mobile to confirm that the parking session has been paid for.
If you have any questions about the new automated payment system for parking from RingGo, please do not hesitate to contact the Barbican Estate Office by sending an email to barbican.estate@cityoflondon.gov.uk or contact your Estate Concierge using the relevant number above.