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Education during the COVID-19 lockdown


Information for all parents and carers on school closures and how to keep children safe online is available from the Department of Education. Read the latest information about nursery, school and college closures following the outbreak of coronavirus (COVID-19).

In the first instance, however, please check with you child’s usual educational setting, school or nursery what local arrangements they have put in place during the period schools are closed.

The Department for Education coronavirus helpline is available to answer questions about COVID-19 relating to education and children’s social care. Staff, parents and young people can contact this helpline as follows:

Phone: 0800 046 8687

Opening hours: 8am to 6pm (Monday to Friday), 10am to 4pm (Saturday to Sunday)

If you have any other queries, please email The City of London Education & Early Years’ Service. They will respond to your query as soon as possible.

Free school meals

If you are entitled to a free school meal and your school is closed, please check with the school what arrangements are in place during school closures.

Safer Schools App

The City of London Corporation’s Safer Schools App provides support on topics including sexting, bullying, mental health, media literacy, gaming and sexual exploitation online.

Whilst ordinarily designed for use by individual schools, due to the Covid-19 pandemic, it has been temporarily released by The City of London for use by all teachers, school staff, other safeguarding professionals and parents/carers.

To download, visit the Our Safer Schools webpage.

Make sure to allow push notifications to keep up to date with tips, advice and guidance on how to make your pupils/children safer.

After you have downloaded the App, use your phone/tablet camera to scan the QR code below:

If your child attends primary school scan the primary school code.

If you child attends secondary school scan the secondary school code.

Once you have scanned the QR code, the Safer School App will be activated.

If you are unable to scan the QR Code, enter City of London Safer Schools in the "select your school" field. Press continue, then enter 7440 if your child attends primary school or 7675 if your child attends secondary school.

For any queries or further information about the App, please contact the Safer Schools Team using the blue live chat function on the bottom left hand side of Our Safer Schools website.

If you would like to give us feedback or have additional queries, please do not hesitate to contact the EEY Service

Helpful resources

Adult education and apprenticeships

During the COVID-19 pandemic, adult learning in the City will take place online. Access the Learning in the City website and log in using your unique account credentials.