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  • Mental health services
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  • Release the pressure
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Mental illness can affect anyone at anytime

If you have any concerns about your own health, or that of someone else, you should consult your GP in the first instance.

Numbers and websites​ for City workers and residents

​NHS 111: call 111, open 24 hours

Samaritans: 116 123​ (24 hours, 7 days a week) Samaritians Website

Whatever you're going through, call Samaritans any time, from any phone. They are there round the clock. The number is free to call and you don't have to be suicidal to call.

​Shout: Text 85258 ​(24 hours, 7 days a week) Shout website

Shout is the UK's first 24/7 text service, powered by volunteers, free on all major mobile networks, for anyone in crisis any time, anywhere. It's a place to go if you're struggling to cope and you need immediate help.

​Every Mind Matters:

Every Mind Matters is delivered by Public Health England. It offers a range of useful resources to help you spot the signs of common mental health concerns, offering practical self-care tips and guidance, and explains when to seek further support.

There is also a free NHS-approved online tool, which helps you to build an action plan to deal with stress and anxiety, boost your mood, improve your sleep and help you feel more in control. Visit the Every Mind Matters website​.


Dragon Café in the City at Shoe Lane Library. Wednesdays (fortnightly), 12noon - 7:30pm, from 30 January 2019

Dragon Café in the City welcomes anyone working or living in the Square Mile. It's a space where you can "release the pressure" of work, home or day-to-day life. Come along and take part in a range of free activities promoting mental wellbeing, or just to relax and meditate in the space.

More details on Dragon Cafe Website


City Advice: (City workers - 020 3475 5080, Mon-Fri 10am - 5pm, Thurs 1pm - 7pm) (City residents - 020 7392 2919, Mon-Fri 10am - 5pm)
City Advice Website

​City Advice is a free advice service that offers confidential and impartial advice to help those living, working, or studying in the Square Mile (or a City of London Corporation Estate). Their expert advisors are qualified to advise on:

Welfare benefits

  • Debt
  • Legal issues
  • Consumer rights
  • Employment rights
  • Family and relationship problems

CALM (Campaign Against Living Miserably): 080 8802 5858 (5pm-midnight, 7 days a week) CALM's helpline is for men who are down or have hit a wall for any reason, who need to talk or find information and support. CALM website

Maytree (Sanctuary for the Suicidal): 020 7263 7070 (open 24 hours, 7 days a week) Maytree Website

Maytree offers a telephone helpline to people in suicidal crisis, plus a respite stay in a friendly, relaxed environment. Our volunteer befrienders are trained to listen with empathy, respect and a non-judgemental attitude. This national service is free to anyone living in the UK.

Staying Safe Website

Staying Safe is a website offering support for those experiencing thoughts of harm and suicide. It provides "Safety Plan" guidance tools, as well as hope for recovery through videos from individuals with personal experience.

Good Thinking Website
Good Thinking is a free and unique digital platform, designed to support the wellbeing of Londoners. It offers safe, proactive, early intervention tools to help with the four most common wellbeing concerns: anxiety, depression, stress and sleep. Everything you do on Good Thinking is anonymous and all resources have been reviewed by a Consultant Psychiatrist.

Services and organisations available to City of London residents

If you are a resident in the City of London, you can also phone our 24 hour crisis helpline if you are worried about your mental health, or are in distress and need to contact a health professional at any time.

24-hour Mental Health Crisis Helpline: 020 8432 8020 (City residents only)

The Crisis Helpline can:

  • ​​support and help you if you have mental health problems
  • provide accurate information and advice about local mental health services
  • communicate with other services or teams on your behalf if you wish
  • support you in a non-directive way, to empower and encourage you to take control of your own life and come to your own decisions.​

There are a number of other services and organisations available to City residents that offer dedicated mental health help and​ support

​For adults

Free help and advice for City residents experiencing common mental health problems, such as depression, stress or anxiety, provided through Homerton Hospital. This service uses talking therapy to help overcome persistent low mood and improve wellbeing. It is available to anyone aged 18 years and above who is registered with a City or Hackney GP practice (self-referral). Talk Changes can be contacted by calling 020 7683 4278, or via the website.

City and Hackney Mind is a local mental health charity offering support services to residents of Hackney and the City of London. Its services include community and hospital-based advocacy, counselling, education services and employment support, therapeutic day service and welfare rights advice.

The NHS Choice website offers a wealth of information about various types of mental illnesses and other common disorders.

Working to end the inequalities that people experiencing mental illness face and to help those living with learning disabilities or reduced mental capacity.

Bereavement Support

  • Bereavement support service

City residents can access free support for bereavement through St Joseph's Hospice (commissioned by City and Hackney Clinical Commissioning Group). Email the Hospice via the First Contact Team or call 0300 303 0400 for referrals and 24/7 advice and support.​

CELBS provides free counselling to clients living in the City of London whose family member died in a Barts Trust Hospital. For more information, visit the website, or email the service here.

​Provides a range of free confidential support for adults and children, as well as a list of organisations and sources of help relating to bereavement, including other telephone hotlines.

For children and young people

The City and Hackney Mental Health Service provides support and services to children and young people experiencing mental health problems.

Kooth provides free online counselling and emotional wellbeing services to children and young people aged 11 to 19 living in the City of London. The service is available 24 hours a day, 7 days a week, 365 days a year.

There are no referrals or waiting lists and young people can access it anonymously by signing up on the website and selecting "Hackney & London Borough of City" from the drop-down list. Download information for futher sign-up instructions (228MB).


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