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Mental illness can affect anyone at anytime

If you have any concerns about your own health, or that of someone else, you should consult your GP in the first instance.

Useful numbers and websites​ for City workers and residents

​NHS 111: call 111, open 24 hours

Samaritans: 116 123​ (24 hours, 7 days a week) www.samaritans.org

Whatever you're going through, call Samaritans any time, from any phone. They are there round the clock. The number is free to call and you don't have to be suicidal to call.

CALM (Campaign Against Living Miserably): 080 8802 5858 (5pm-midnight, 7 days a week) www.thecalmzone.net​

CALM's helpline is for men who are down or have hit a wall for any reason, who need to talk or find information and support.

City Advice: (City workers - 020 3475 5080, Mon-Fri 10am - 5pm, Thurs 1pm - 7pm) (City residents - 020 7392 2919, Mon-Fri 10am - 5pm) www.toynbeehall.org.uk/city-advice

​City Advice is a free advice service that offers confidential and impartial advice to help those living, working, or studying in the Square Mile (or a City of London Corporation Estate). Their expert advisors are qualified to advise on:

Welfare benefits

  • Debt
  • Legal issues
  • Consumer rights
  • Employment rights
  • Family and relationship problems

Services and organisations available to City of London residents

If you are a resident in the City of London, you can also phone our 24 hour crisis helpline if you are worried about your mental health, or are in distress and need to contact a health professional at any time.

24-hour Mental Health Crisis Helpline: 020 8432 8020 (City residents only)

The Crisis Helpline can:

  • ​​support and help you if you have mental health problems
  • provide accurate information and advice about local mental health services
  • communicate with other services or teams on your behalf if you wish
  • support you in a non-directive way, to empower and encourage you to take control of your own life and come to your own decisions.​

There are a number of other services and organisations available to City residents that offer dedicated mental health help and support.

The City and Hackney Mental Health Service provides support and services to children and young people experiencing mental health problems.

City and Hackney Mind is a local mental health charity offering support services to residents of Hackney and the City of London. Its services include community and hospital-based advocacy, counselling, education services and employment support, therapeutic day service and welfare rights advice.

The NHS Choice website offers a wealth of information about various types of mental illnesses and other common disorders.

Working to end the inequalities that people experiencing mental illness face and to help those living with learning disabilities or reduced mental capacity.

The City and East London Counselling Service offers counselling, providing an opportunity for people to explore their issues in depth, so that they can begin to heal and recover from their loss or bereavement.


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