Refugee crisis: Support the Afghan resettlement
Resident Satisfaction Survey
Hearing what you have to say
In conducting a residents’ survey, we have an opportunity to understand what our residents think and gain valuable insight into how we are perceived as your housing provider. It also helps us to remain transparent in our decision making and keeps us accountable to the people we serve as we monitor and address any changes in satisfaction levels over time.
Resident satisfaction surveys are conducted every two years. We consult tenants, leaseholders and sheltered tenants. The most recent survey was conducted in Autumn 2020, the Annual Report detailing outcomes will be posted here shortly.
Previous reports can be downloaded here: