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Date created: 9/01/2020
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You can also call the Adult Social Care Team on 020 7332 1224

The Care Act

The Care Act aims to ensure the wellbeing of people in need of care and support services. It also aims to bring about the personalisation of care services, putting the person at the centre of the process.

If you have Care and Support needs you are entitled to a Care Act assessment to provide a full picture of how these needs may impact on your wellbeing. This helps to ensure an appropriate response at the right time to meet your needs and promote your wellbeing. This response might range from offering information and advice to arranging for services to meet your needs.

What does care and support mean?

Care and support is the term used to describe the help some adults need to live as well as possible with any illness or disability they may have. It can include help with things like getting out of bed, washing, dressing, getting to work, cooking meals, eating, seeing friends, caring for families and being part of the community.

It might also include emotional support at a time of difficulty and stress, helping people who are caring for an adult family member or friend or even giving others a lift to a social event.

Care and support includes the help given by family and friends, as well as any provided by the council or other organisations.

Your wellbeing

Any decisions about your care and support will consider your wellbeing and what is important to you and your family, so you can stay healthy and remain independent for longer.

You could benefit from the changes if you:

  • receive care and support
  • support someone as a carer
  • are planning for future care and support