Adult Social Care TeamDepartment of Community and Children's ServicesGuildhall, North WingPO Box 270London, EC2P 2EJTelephone: 020 7332 1224Email: Adults Duty Team
Our usual office hours are Monday to Friday, 9am to 5pm
In cases of emergency only, you can contact the City & Hackney Emergency Duty Team on 020 8356 2300.
The team is administered by the Department of Community and Children's Services (DCCS). Find out more about the department, including its goals and strategies, how it is governed, and the partnership organisations it works with.
It is important to us that we provide you with the best possible service. To help us do this if you have any comments, suggestions or you are unhappy with the way you've been treated, we would like to know so we can learn and improve our services, policies and procedures as result.
Telephone: 020 7332 3498 Email: Complaints TeamFind out how to provide feedback and read the Making suggestions and complaints guidance below.
For more information about how we process complaints and work with you to improve our services, you can download our guide to making suggestions and complaints.