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Go to latest parking news if you have received a Penalty Charge Notice for contravention 52M in Cornhill, Lombard Street, Mansion House and Princes Street

We can only deal with parking tickets starting 'CL'. If your parking ticket does not start 'CL' you need to contact the relevant local authority.

London Councils has an interactive map providing local authority contact details.

Pay your ticket

Make single or multiple payments online or by telephone

Pay online. It's quick and safe and you can get a 50% discount if you pay early; typically £130 reduced to £65.

Call 0845 004 0374

If you want to pay by cheque or postal order please follow the instructions on the ticket or document you received.

View the evidence or challenge the ticket

Almost all tickets are supported by photographic or video evidence.

You can view evidence or challenge the ticket online if you think the ticket has been issued incorrectly or there are special circumstances you want us to consider.

When challenging a ticket remember to:

  • Include the ticket number beginning 'CL', vehicle registration and your name and address
  • Tell us as much as you can about why you consider that the ticket should be cancelled
  • Provide any evidence you have to support your challenge.

Tickets can be challenged on different grounds. You should always read the wording carefully on the document that you have received.

Check your junk/spam folders regularly for a reply.

General enquiries

020 7332 3366
Minicom (text phone) service 020 7332 3545

The advice line is open Monday to Friday 9.30am - 4.45pm (excluding bank holidays).

Note: Our advisors are not authorised to make decisions on any challenges to ticket over the phone.