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The basic rules for parking, loading or unloading from single or double yellow lines.


You cannot park on a single yellow line during controlled hours.

Parking is prohibited on double yellow lines at all times.

Loading and unloading

Single or double yellow lines with no kerb markings

You can load or unload for a maximum of 40 minutes. A Civil Enforcement Officer (CEO) will observe a private vehicle for five minutes and a commercial vehicle for 10 minutes and look for loading activity. If the CEO doesn't see any loading or unloading activity or it's not continuous the CEO may issue a parking ticket.

Dropped kerbs and raised carriageways

You must not park where the kerb has been dropped or the carriageway has been raised to meet the kerb.  

Pay and display bays

The same general rules apply to pay and display bays but not to suspended bays. You must not load or unload from bays for specific users eg doctor's or Smithfield Market. If you need longer than 40 minutes to load or unload, eg scaffolding, office relocations, etc then you will need to obtain a dispensation permit in advance and display it to allow you the extra time. Please visit our traffic management pages for information on how to apply for a dispensation.

Single or double yellow lines with kerb markings

Double yellow kerb markings

Loading and unloading is prohibited at all times. A nearby white time plate will state 'no loading at any time'.

Single yellow kerb marking

Loading and unloading is prohibited between the times shown on the nearby white time plate.

Picking up or setting down passengers

You may stop briefly to pick up or set down passengers failing which you may get a parking ticket.

Advice regarding enforcement and parking  
020 7332 3910

Advice line is open Monday to Friday 7am - 7pm (excluding bank holidays), Weekends 8am - 2pm

Please note that our advisors are not authorised to make decisions on any challenges to Penalty Charge Notices (PCNs) over the phone.