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We encourage all building and civil engineering contractors working in the City to carry out their operations in a safe and considerate manner, with regard to pedestrians and road users.

Consider the impact streetworks and construction and deconstruction sites have on the environment. Find out more on detailed guidance and requirements.

If you wish to discuss the Considerate Contractor Scheme please contact our CCS Hotline 020 7332 1004.

How does it work

By joining the scheme members agree to follow the Code of Good Practice. This commitment which exceeds the legal minimum requirements ensures that general standards of work are raised and the condition and safety of City streets and pavements are improved for the benefit of everyone living, working or travelling through the Square Mile.

The contractors are judged annually on their performance during that year, by regular monitoring and public feedback. A judging panel carries out a site inspection to complete the assessment. The Lord Mayor presents the trophies.

Register for the schemes

The scheme is open to all contractors undertaking building and civil engineering in the City of London. There is no membership fee.

Members agree to follow the code of good practice below and display the CCS or CCSS signs on the site next to the public highway.

If your company would like to become a member of the scheme you can complete our online membership application form.

Contact us

You can also contact our team
Email the team
T 020 7332 1004

Have your say

You can comment on the performance of a contractor working on the highway, either to bring good practice to the attention of the CCS inspectors or to report what you consider to be bad practice.

To comment you can either email the team or fill out our online form using the comments tab. You can also telephone CCS Hotline on 020 7332 1004.

Code of conduct for CCS

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    ccs logo

Code of conduct

As a participating member of the Considerate Contractor Scheme, this site agrees to ensure that site personnel are committed to observe the City’s considerate Code of Conduct. We also undertake to quickly put right any statutory infringements or breaches in the Code of Conduct and understand that continual justifiable complaints by the public of the Corporation will result in an escalation process that could result in our suspension from the scheme.

The City of London expects a member of the Scheme to abide by the following:

Safety

All our workforce will use full safety equipment, appropriate to the task. All crane operations and vehicle movements will be undertaken with regard to passing traffic, pedestrians and vulnerable road users. Our vehicle logistics operation will operate to the appropriate best practice safety standards, such as FORS and CLOCS, and we will ensure that all vehicles are fully compliant with the appropriate cycle and pedestrian protection requirements. All site operations will be fully enclosed to provide adequate protection to the public from falling objects. All of the pedestrian routes around our site will be kept safe and easy to use for disabled users.

Planning

We agree to consult with all relevant City of London officers at the earliest possible opportunity and to ensure that both the Client and Design Team are engaged in the process. We agree to provide all details of site hoardings, scaffolding, loading bays and any other temporary works affecting the highway insufficient time to allow for adequate consultation and for the issuing of the appropriate licences. All licences will be in place prior to work starting and renewed/extended in good time. Any changes or variations will be discussed in advance with City of London officers.

Liaison

Once we are appointed, we will make early contact with neighbours and businesses to advise them of start dates and the effects of the works. Where applicable, the local school will be contacted. These contacts will be maintained throughout the duration of the project by the issue of regular newsletters. We will provide accessible, external message boards with current information on progress and upcoming events. All the relevant site contact details will be displayed clearly, and we agree to positively promote the CCS and other campaigns initiated by the City of London and City Police.

Cleanliness

All our workforce will take pride in their appearance and the cleanliness of the site surroundings by keeping all hoardings clean, and also take the best measures to keep the highways and footways clean in the vicinity of the site. We will implement sufficient measures to eliminate dust, minimise construction noise and control vibration for the surrounding area. The public will see our site as tidy and well organised, and the workforce will be prevented from using external site areas during breaks. In particular, smoking-related litter will not be left outside our site boundary.

Site environment

We will limit all noisy activities to the regulated periods and keep these periods to a minimum. All materials and waste will be kept within the site boundaries. In particular we will make regular checks to ensure that water and mud does not run on to the public highway. Where working on the highway is unavoidable, we agree to keep works and activities clearly separate from the public and to provide safe and well signed alternative routes if required. All site staff will be helpful, courteous and respectful to the general public at all times. Our site management will also be encouraged to alert City officers to problems on the highway outside our direct control.

Code of conduct  for CCSS

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​Code of conduct

As a participating member of the Considerate Contractor Streetworks Scheme, we agree to ensure that our staff are committed to observe the City’s considerate Code of Conduct. Creating the proper environment makes the movement of people and vehicles safer and more pleasant, significantly enhancing the perception of the works, the workers involved, and the street works industry in general. We also undertake to quickly put right any statutory infringements or breaches in the 5 Point Plan and understand that continual justifiable complaints by the public or the City Corporation will result in an escalation process which could ultimately lead to our expulsion from the Scheme. In addition to an expectation that companies adhere to all appropriate safety legislation, including HSG47 (Avoiding danger from underground services), the City Corporation expects a member of the Scheme to abide by the following principles:

Duration

We will seek to implement all reasonable measures to safely minimise the duration of works, including use of the new technology and appropriate methods of working. Where the works are due to take place on traffic sensitive streets, we agree to consider double shifting for gangs, and use extended working hours in summer time (or where daylight hours permit).

Disruption

We agree to hold such site meetings as may be necessary and provide all details of work plans, traffic management requirements and environmental considerations insufficient time to allow for adequate consultation and for the issuing of the appropriate permits and agreements. We agree to share works programmes with the City Corporation well in advance so that works can be effectively planned and co-ordinated. We will also take steps to monitor our assets, identify those at risk of failure and /or leakage, and take steps to effectively maintain them. We will apply best practice protocols on reinstatement, reducing the need for multiple site visits.

Signage

We agree to work with City Corporation officers to implement appropriate, consistent and informative signage, providing the public with detailed information on the appropriate utility and contractor, the cause of the works, their duration and progress. In particular, we will consider, site-specific signage where work sites are inactive. We agree to install, maintain and subsequently remove all necessary traffic and pedestrian signage in accordance with the Code of Practice for the Safety at Street and Road Works, appropriate to the City’s 20mph speed limit and street layout.

Communication

We agree to work with City Corporation officers to develop a comprehensive communications plan that will seek to provide stakeholders with clear information regarding the need for works, their duration and how traffic, pedestrian and access to premises are affected. We agree to consult City Corporation officers at the earliest possible opportunity to discuss our works, and to maintain effective lines of communications with the City, responding in a timely manner to all reasonable requests. All permits, agreements and traffic orders will be in place prior to work starting and will be renewed/extended in good time. Any changes of variations will be discussed in advance with City Corporation officers.

Measures

We agree to work with City Corporation officers in developing a regime of measurements that will ensure continuous improvement in working practices and duration can be achieved.

‘The scheme is highly prestigious and drives improvement plans. It creates competition and a mind set to ensure that works are safe, tidy and expeditious’

Award ceremony 2019

The 31st Considerate Contractor Scheme Award Ceremony was held on 17 May 2019 in Merchant Taylors' Hall.

​Special Awards ​Name of the company ​Site
​Street Works Communication award Cadent Gas Ltd ​St Martin's-Le-Grande
Environmental award​ Dragados SA UK Bank Station
​Access award Sir Robert McAlpine 100 Liverpool Street
​Chairman's Cup Knight Harwood 60 Moorgate
City Mark Award For Client/Principal Contractor Skanska Building 60 London Wall
​City Mark Award for Construction Logistics Planning Knight Harwood 60 Moorgate
​Individual award
for commitment to their role
Paul Reid for JSM Group ​N/A
​Traffic Marshal Team Award ​Sir Robert McAlpine ​100 Liverpool Street
Gold awards in Construction, Demolition and Scaffold category
Company Site(s)
8build 20 Finsbury Circus
Balfour Beatty 35 Vine Street
Blenheim House Construction Ltd 120 Moorgate
Charles Edward Limited 3-5 Norwich Street
Dragados SA UK Bank Station Upgrade Project
Geoffrey Osborne Ltd 8 Frederick's Place
Gilbert Ash Ltd 24-30 West Smithfield
Keltbray Ltd 150 Leadenhall Street
Kier Construction London Giltspur Street
Laing O'Rourke 1 - 14 Liverpool Street
Mace Group 21 Moorfields
​Multiplex Construction Europe Ltd ​22 Bishopsgate
​Rise Contracts ​87-88 Bartholomew Close
​Sir Robert McAlpine ​1 Finsbury Avenue
​TRAD Scaffolding Contractors Ltd ​55 Ludgate Hill

Highly Commended awards in the Construction and Demolition category

Highly Commended Gold awards
Company​ Site
Knight Harwood 60 Moorgate
Mace Group 70 St Mary Axe
Multiplex Construction Europe Ltd 100 Bishopsgate
Sir Robert McAlpine 100 Liverpool Street
Skanska Building 60 London Wall
Gold Awards in the Streetworks category
Streetworks utilities Streetworks contractors
Cadent Gas Ltd Agility Alliance
CenturyLink Communications Ltd Centercomms Ltd
Openreach Ltd Ferns Group
Thames Water Utilities Limited J B Riney & Co Ltd
Zayo Group UK Ltd Triio
Highly Commended Awards in streetworks category
Streetworks Utilities Streetworks contractors
Colt Technology Services Instalcom Limited
​EU Networks Fiber UK Ltd John Henry Group
​Verizon UK Ltd Kelly Group
​Virgin Media Business SMB jv
Stanmore Quality Surfacing Ltd

Award ceremony 2018

The 30th Considerate Contractor Scheme Award Ceremony was held on 18 May 2018 in Plaisterers' Hall.

​Special Awards ​Name of the company ​Site
​Street Works Communication award Instalcom Limited ​Thames Water
Environmental award​ Sir Robert McAlpine 100 Liverpool Street
​Access award Multiplex Construction Europe ​100 Bishopsgate
​Chairman's Trophy Knight Harwood 90 Fetter Lane
City Mark Award for Client/Principal Contractor Dragados and London Underground Bank Station Capacity Upgrade Project
​City Mark Award for Construction Logistics Planning Mace Ltd 22 Bishopsgate
​City Mark Award for Construction Logistics Planning ​Mace Ltd ​4 Cannon Street
​City Mark Award for Traffic Marshal Team Award ​Mace Ltd ​70 St Mary Axe
​Individual Award for commitment to their role ​Adrian O'Donoghue for Kelly Group ​N/A
Gold awards in Construction, Demolition and Scaffold category
Company Site(s)
Geoffrey Osborne Ltd 8 Frederick's Place
Gilbert Ash 23-30 West Smithfield
ISG plc 20 Old Bailey
John Graham Construction 85 Queen Victoria Street
Keltbray Ltd 100 Liverpool Street and Bartholomew Close
Kennedy Contracts Ltd 80 Vine Street
Knight Harwood Ltd 60 Moorgate
Lend Lease 150 Bishopsgate
Mace Group 70 St Mary Axe
Maylim Ltd The Land at 1 Undershaft
McLaren Construction 1 Friday Street
​Multiplex Construction Europe ​22 Bishopsgate
​Skanska Building ​60 London Wall
​Sir Robert McAlpine ​1 Finsbury Avenue and 100 Liverpool Street
​GKR Scaffolding Ltd ​90 Fetter Lane

Highly Commended awards in the Construction and Demolition category

Highly Commended Gold awards
Company​ Site
Dragados Bank Station Capacity Upgrade
Knight Harwood Ltd 90 Fetter Lane
Mace Group 72-75 Fenchurch Street
Mace Ltd 4 Cannon Street
Multiplex Construction Europe 70 Farringdon Street and 100 Bishopsgate
Gold Awards in the Streetworks category
Streetworks utilities Streetworks contractors
Colt Technology Services Centercomms Limited
EU Networks Fiber UK Ltd Compass Infrastructure UK Ltd
Cadent Gas Ld Data Techniques
Openreach Limited Ferns Group
Thames Water Utilities Limited J B Riney & Co Ltd
UK Power Networks (Operations) Limited JSM Group
Verizon UK Ltd SMBjv
Virgin Media Business Squire Energy Ltd
Zayo Group UK Ltd Triio

Highly Commended awards in streetworks category

  • Instalcom Limited
  • Kelly Group
  • Stanmore Quality Surfacing Limited

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