Skip to content
Date updated: 6/30/2021

The latest guidance about the national lockdown announced on 4 January 2021 can be found on the Government's website.

To reduce social contact, the regulations require some businesses to close and impose restrictions on how some businesses provide goods and services.

Non-essential retail must close, including:

  • personal care businesses, such as hairdressers, must close
  • indoor gyms and leisure facilities must close
  • you may only leave your home for work if you cannot reasonably work from home, but may travel to work if this is not possible, for example in the construction and manufacturing sectors.

Cases of coronavirus continue to rise across London. It’s vital that we all play our part in limiting the spread of coronavirus.

Full details on which businesses must close or are exempt can be found on the Government's website. 

The information below is being kept under continuous review and is updated often. Please be sure to check the COVID-19: guidance for employers and businesses from the Government for the latest updates. Businesses should check for daily updates and subscribe to receive email alerts to ensure they are acting on the most up to date information.

To support businesses that have been affected by COVID-19, the government has announced a number of supporting measures. You can find details of the Government support available for your business by using the tool below:

Find coronavirus financial support for your business

COVID-19 testing centre in Guildhall Yard

A walk-in COVID-19 testing centre in the historic Guildhall Yard is now operational and open from 8am to 8pm, but please book a test in advance, details below.

Guildhall Yard acts as a local testing site to boost testing capacity for the City and neighbouring boroughs. The decision by is part of efforts to ensure people can safely work, visit and live in the Square Mile.

How do you book a COVID-19 Test?

People can book a test online or by calling 119 between 7am and 11pm. Medical advice is available at NHS 111 Online or by calling 111. In an emergency call 999.


We have provided some answers to frequently asked questions regarding advice and best practice for business.


Business rates holiday for retail, hospitality and leisure

If you’re eligible, you:

  • may get 66% off your business rates bills for the rest of the 2021 to 2022 tax year (1 July 2021 to 31 March 2022) - up to a total value of £2 million

You will receive:

  • up to £2m if your business was required to close on 5 January 2021
  • up too £105,000 if your business was permitted to open on 5 January 2021

You’re eligible if your property is a:

  • shop
  • restaurant, café, bar or pub
  • cinema or live music venue
  • leisure or assembly property - for example, a sports club, a gym or a spa
  • hospitality property - for example, a hotel, a guest house or self-catering accommodation

Contact your local council if you think you’re eligible.

Further information is available on our Business Rates page.

Parking. The City of London, following advice from London Councils on parking, has introduced changes to parking in the Square Mile until further notice.

Environmental health. You can find information and resources specific to environmental health issues on the COVID-19: Environmental health guidance & resources for business page.

The Mayor of London has launched a new crowdfunding initiative Pay it Forward​ to help local businesses secure trade. Through this free fundraising platform, small businesses can offer customers the option to buy goods and services in advance, based on a promise to deliver in the future.

The British Business Bank and The Institute of Chartered Accountants in England and Wales (ICAEW) have put together a guide to help businesses that are facing financial and operational challenges. You can view this regularly updated guidance at the Business Finance Guide website.  

The Government has announced a £1.25 billion government support package for UK businesses driving innovation and development. 

More information 

Reforms to off-payroll working rules (IR35) have been deferred until 2021. Full story about deferred reforms here

The Small Business Commissioner’s office, can offer support with getting paid on time and other cashflow issues ranging from practical tips and arbitration to investigation and enforcement. SMEs can get in touch with them via their website. 

The BEIS Pay Practice Reporting Portal allows SMEs to check large companies average payment terms which can help with cashflow issues. 

New Covid-19 support programme for London-based businesses

Newable has developed an emergency 9-month programme with JP Morgan, named “Small Business Resilience”, focused solely on providing support for UK businesses during Covid-19. The programme has two main focuses; to map and coordinate business support available in London and to guide SMES through the grant and other financial relief options and support them.


COVID-19: guidance for employees, employers and businesses

Small Business Research + Enterprise Centre

The Small Business Research + Enterprise Centre is actively supporting start-ups and small businesses with access to some of their databases, including up to date industry and sector specific COVID-19 impact reports with an SBREC membership, and for those considering starting a business they are providing free one-to-one business advice.

Public Health England

Public Health England has developed a toolkit for businesses and venue managers, containing messages that can be used in a range of settings and scenarios.

The Customer Logging Toolkit includes:

  • a Privacy Notice template
  • Information and FAQs about maintaining records of staff, customers and visitors to support NHS Test and Trace
  • Social media resources

London Growth Hub

  • London-specific advice and support for businesses is available through the London Growth Hub

Related links

  • Support with tax: if you need help with your tax liabilities, you should speak to HMRC’s dedicated tax helpline +44 (0) 800 0159 559.
  • The UK Government’s Department of Business, Energy and Industrial Strategy also has a business support helpline: 0300 456 3565.
  • Insurance claims: confirmation that government advice to avoid hospitality and leisure is sufficient for businesses to claim on their insurance where they have appropriate business interruption cover for pandemics in place. You should speak to your insurer if you think you may be covered.
  • The UK Government has published a summary of impacts relating to the Coronavirus Bill
  • The Bank of England has cut the Bank Rate to 0.1%
  • The Federation of Small Businesses has a long list of FAQ’s with useful links to find more information to any questions you have
  • Mental Health Support: Review the information from Mind on Coronavirus and your wellbeing with advice and support while you and your staff are self-isolating or working from home.

Other advice and information from Business and Trade associations