Housing Support and Assistance
Avondale Square Estate
Constructed between 1958 and 1962 and situated on Old Kent Road, Avondale Square Estate is the City of London's largest estate, containing 680 homes. The area the estate occupied has belonged to the City since 1251, and was originally known as Twelve Acres. The local authority for Avondale Square Estate is the London Borough of Southwark.
The estate office is situated at Twelve Acres House which is on the Old Kent Road side of the estate. There is also sheltered housing on the estate, Harman Close. The estate office is closed for lunch between 12-1pm.
If you are a resident of Avondale Square Estate, sign up to receive email communications from City of London Housing.
We are moving towards using more online communication channels, and signing up will ensure you do not miss any important service updates, changes and the City of London Housing Service newsletters and magazine.
For information on our communications available to residents, and to read our recent newsletters and magazines, visit the Housing Communications page.
The Avondale Square Residents' Association (ASRA) is the Recognised Tenants Association representing residents of the Avondale Square Estate. If you are interested in joining ASRA, please email the ASRA Chair.
Housing Estates Out of Hours Duty Line: 020 7256 6583
- For URGENT estate issues (not repairs) outside office hours
- Available Monday - Friday, 4pm - 8am
- Plus all weekends and public holidays
- During office hours, please contact your local estate office
Housing Repairs Line: 0800 035 0003
- 24 hours, seven days a week
- All faults can be reported Monday - Friday, 8am - 5pm
- Outside of these hours, only emergencies can be reported
What is an emergency repair?
An emergency property repair is any fault which threatens harm to persons or property
To report non-emergency repairs, please email property services.
The estate has a community centre located in Twelve Acres House, contact the estate team to book the space.
Walkabouts and drop-ins are your opportunity to speak to your estate team to ask any questions or offer any suggestions to improve life on your estate. All residents are welcome.
For the walkabouts, residents can join estate staff on a walk around the estate where any areas of concern can be pointed out and discussed. Drop-ins will take place inside the Community Centre and also offer residents a chance to sit down with estate staff.
The next Estate Walkabout will take place on:
29 September – 10 to 11:30am
Please meet at the estate office.
The next Estate Drop-in will take place in the Community Centre on:
7 October – 5 to 7pm
For more information about anti-social behaviour (ASB), including how to report ASB in or around your estate, please visit the Community Safety team's dedicated ASB support page.
| Arrival by public transport |
150m from Malt Street bus stop for nos. 21, 52, 78, 172, 453, N21, N53. 480m from Nile Terrace bus stop for no. 363. 1400m from South Bermondsey train station |
| Parking | There is on-street permit parking immediately outside the estate office/Twelve Acres House and throughout the estate. |
| Entrance information |
External paths and road surfaces are smooth tarmac/concrete and easy to navigate. The estate office has step-free access. The estate office is unlocked during opening hours and has a manual push/pull door. The estate office is clearly signed, but does not have braille/tactile lettering. |
| Additional information |
The estate office has hearing loops, magnifiers, and colour overlays. There is an accessible toilet available inside the estate office for visitors. |
Avondale Square Estate Cleaning Schedules PDF (452KB)
Date submitted: 4/11/25