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E-scooters in the City of London

Date updated: 25/04/2024

Rental electric scooters (e-scooters) are the only way to legally ride an e-scooter on public roads and this is limited to specific local authorities. It is still illegal to use privately-owned e-scooters or other powered transporters on public roads. Go to TfL's Electric Scooters for more information.

In the City of London there are three e-scooter operators: Dott, Lime and Voi. You may use an e-scooter on most streets and in cycle lanes in the Square Mile but you must not use an e-scooter on the pavement.

There are no-go areas where an e-scooter cannot be ridden and will automatically stop, or go-slow areas where the speed will be automatically limited to 8mph. A map of no-go and go-slow areas is on the operator’s app.

Parking

E-scooters use geofence technology to ensure that they can only be used and parked in authorised locations. If you do not follow parking rules you may continue to be charged, fined or blocked.

Rental e-scooters must be parked in designated parking areas. These areas are clearly marked in Lime and Voi’s apps.  

How can I report inappropriately parked rental e-scooters? 

If you have a concern about the way that rental e-scooters are being parked or used, please report it to the relevant operating company. Each e-scooter has a clearly visible identifying number and is tracked by its operator. Including the identifying number and the exact time and location can help operators identify and respond the issue.

Please contact the contact the Transport Strategy team if your issue relates to a designated rental e-scooter parking bay.

If your issue relates to dockless bikes, please see the Dockless Cycle Hire in the City webpage.

Equalities Impact Assessments

The City Corporation has drafted an equalities impact assessment (EqIA) for the City’s rental e-scooter trial. This assessment identifies the main positive and negative impacts associated with the trial and sets out mitigations to improve the trial for all.

A full equalities impact assessment was conducted for the trial, please contact the Policy and Projects Team