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Date updated: 3/03/2023

Food poisoning and foodborne illness

Many microorganisms can cause infectious intestinal disease and because of this signs, symptoms, incubation periods and modes of transmission vary.

Common signs

The most common signs of infectious intestinal disease are vomiting and/or diarrhoea, but other symptoms such as fever, stomach aches and bloody stools may also be present.

Food poisoning and foodborne illness are caused by eating contaminated (or more rarely poisonous) food or water. In most cases, the food that causes the illness has been contaminated by bacteria, such as salmonella, or a virus, such as the norovirus or a toxin produced by such an organism.

Most people will get better without the need for treatment. For more information see the NHS website.

Foods involved

Foods that are particularly vulnerable to contamination or which can cause problems if they are not handled, stored or cooked properly include:

  • raw meat and poultry
  • 'ready to eat' foods such as cooked sliced meats, pate, soft cheeses and pre-packed sandwiches
  • dairy products, such as eggs and milk

Identifying the cause and limiting the spread 

Public Protection investigates notifications of some infectious diseases along with colleagues in the health protection teams of the UK Health Security Agency, UKHSA. The aim of any investigation is to try to identify a cause and help limit any further spread of an illness.

When a notification, or complaint, about alleged food poisoning is made we will try to contact the person with the symptoms to find out more details. It is important to remember that food poisoning symptoms can be caused by other problems or infections, eg certain viruses can be picked up directly from other people or contaminated surfaces. It is also not necessarily the last meal you had that made you ill, some infections can take more than a week to cause symptoms. 

Note: People in occupations, such as nurses, food handlers and people who work with the young or elderly must not go to work if they have food poisoning as there is a possibility that they may spread the infection. Young children will also need to be kept from playgroups or nurseries until they are clear of symptoms.​

Preventing further illness

If you or a close contact are unwell it is recommended you:

  • Wash your hands thoroughly after using the toilet and before handling food.
  • Wash you hands after contact with a sick person and after clearing up any soiling accidents.
  • Clear up any such accidents straight away, use hot soapy water and a disinfectant.
  • Wash door and toilet handles with a detergent and disinfectant.​

If a person with symptoms is a food handler, or clinical and social care staff who has direct contact with or contact through serving food, with highly susceptible patients or persons in whom an intestinal infection would have serious consequences, they cannot return to work for 48 hours after they are symptom free. They must also inform their employer of their symptoms.

Children aged under five years who attend pre-school groups or nursery, or children or adults unable to implement good standards of personal hygiene, should also stay away from school or similar establishments until 48 hours after they have been symptom free.

Further investigation

Once a food poisoning notification is received, we will normally contact the person with the symptoms to ask them questions about:

  • what and where they've eaten prior to their illness.
  • whether there is any of the food that might have made them ill remaining.
  • details of their symptoms.
  • whether they've been on holiday abroad or travelled recently.
  • whether or not they have submitted a faecal sample to their GP.
  • whether anybody else they ate with also experienced any symptoms.

We may request that a person provides a faecal sample. ​