View and pay council tax online
View council tax online
If you have a council tax account with the City of London you can register to view your account details online.
If your council tax account has already been closed, for security reasons, you will not be able to register that account for the self service facility.
Search for a council tax band
Note: to use this part of the service you do not need to be a registered user.
Pay council tax
The council tax office has been closed due to the COVID-19 pandemic, as a result we kindly request that all payments are made using our online payment service, by telephone or internet banking directly with your bank or by using the bank giro credit slip issued with council tax bills.
Payment can be made using our online internet payment service (debit or credit card only)
There is a direct debit form which you can print off, fill in and return to us by post. You only have to sign a direct debit instruction once and amounts will be collected automatically as they become due.
Direct debit guarantee
The direct debit scheme comes with a guarantee that is offered by all banks and building societies taking part in the scheme. Find out more about the direct debit scheme and direct debit guarantee.
If you have made telephone banking or internet banking arrangements with your bank you can use the banking details shown on the council tax bill to set up regular payments. Please ensure that you quote your council tax account number which is shown on your bill.
Bank giro credit
Payment can be made at your own bank using the bank giro form issued with your council tax bill. Please note banks will only allow you to pay by bank giro credit if you hold a bank account with them.
Check your council tax bill before making a payment and ensure that your eight digit council tax account number is quoted.
Depending on how you pay, it can take up to five working days for your payment to reach your account. Please allow sufficient time to ensure payments arrive on or before the due date stated on your bill.
For further information please email the Council Tax Team.
If you are in financial difficulty
If you are experiencing difficulties in making a payment email the Council Tax Team.
Further information about claiming benefits and council tax reduction scheme discount are available from the City's benefits service.