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About the estate

Middlesex Street Estate in the Portsoken ward of the City of London, comprises of Petticoat Tower, with 88 flats over 23 floors, and Petticoat Square, with 146 properties surrounding the landscaped podium area. The estate was built between 1965 and 1970 and shares its site with Artizan Street Library and Community Centre.

View the Fire Risk Assessments for Middlesex Street Estate

If you are a resident of Middlesex Street Estate, sign up to receive email communications from City of London Housing. We are moving towards using more online communication channels, and signing up will ensure you do not miss any important service updates, changes and the City of London Housing magazine - @Home. 

Housing Estates Out of Hours Duty Line: 020 7256 6583

  • For URGENT estate issues (not repairs) outside office hours
  • Available Monday - Friday, 4pm - 8am
  • Plus all weekends and public holidays
  • During office hours, please contact your local estate office

Housing Repairs Line: 0800 035 0003

  • 24 hours, seven days a week
  • All faults can be reported Monday - Friday, 8am - 5pm
  • Outside of these hours, only emergencies can be reported

What is an emergency repair?

An emergency property repair is any fault which threatens harm to persons or property.

To report non-emergency repairs, please email property services.

The estate office is located in Artizan Street Library, contact the estate team directly for information on booking spaces and rates. 

The Portsoken Community Centre is a short walk away from the estate and is available for residents to hire for parties and events.

Walkabouts and drop-ins are your opportunity to speak to your estate team to ask any questions or offer any suggestions to improve life on your estate. All residents are welcome. 

For the walkabouts, residents can join estate staff on a walk around the estate where any areas of concern can be pointed out and discussed. Drop-ins will take place inside the Community Centre and also offer residents a chance to sit down with estate staff.

The next Estate Walkabouts will take place on:

22 May - 10 to 11am

18 September - 10 to 11am

Please meet at the estate office.

The next Estate Drop-ins will take place in the Artizan Street Library & Community Centre on:

8 May - 5 to 7pm

18 September - 5 to 7pm

These will take place in the Artizan Street Library and Community Centre.

Find out more about our Major Works Programme to improve the Middlesex Street Estate.

Middlesex Street Estate is able to offer guest accommodation, booking enquiries can be made in person, via telephone or by emailing Middlesex Street Estate Guest Rooms.

Full terms and conditions can be found in the information PDF below. 

The current prices are:

  • Single: £30 per night (Maximum 1 person allowed) +£5 per booking if you are bringing your own bed linen
  • Double: £40 per night (Maximum 2 people allowed) +£5 per booking if you are bringing your own bed linen

Please note, the maximum stay is 14 days.

Your estate team are committed to maintaining cleaning and grounds maintenance standards on your estate. For more on the standards, please visit the Estate Services page.

Each quarter a report is produced for each estate based on data gathered from estate inspections. All areas of the estate relating to Cleaning and Grounds maintenance are inspected and the findings are measured against the Estate Services standards, a quality assurance document designed to help staff and residents understand the expectation that our housing estates should be upheld to.

View the latest report below.

Middlesex Street Estate Service Level Agreement PDF (300KB)
This document outlines what services residents can expect on the Middlesex Street Estate.
Date submitted: 27/06/23
Estate Services Reports - Middlesex Street - Oct-Dec 2023 PDF (180KB)
Date submitted: 12/03/24
Middlesex Street Guest Rooms Information PDF (200KB)
Terms and conditions of booking the Middlesex Street Estate Guest Room accommodation, including prices.
Date submitted: 17/12/23
Middlesex Street Estate Air Quality Report (PDF) (500KB)
Date submitted: 16/07/20
Middlesex Car Park Air Quality Report (PDF) (600KB)
Date submitted: 16/07/20