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Trading Standards

Date created: 7/09/2020

City of London Trading Standards are responsible for enforcing a wide range of legislation relating to the supply and distribution of goods and services.

We can give advice on your legal obligations and best practice relating to all areas of consumer law.

The service is committed to the principles of the Regulators' Compliance Code, a statutory code for all regulators. We have a Policy Statement on Enforcement approved by the Port Health and Environmental Services Committee. This sets out our approach to enforcement work in the City.

PH and PP Policy Statement on Enforcement PDF (215KB)

Date submitted: 1/21/20

If your business is NOT in the City of London: enter your postcode to find a local Trading Standards service near you.

If your head office is in the City, we may be able to enter into a Primary Authority Agreement with you.

Contact Trading Standards

020 7332 3406
Email: Trading Standards Team

In person

Trading Standards Office
City of London
Walbrook Wharf
78-83 Upper Thames Street
London EC4R 3TD

Mail

Trading Standards
City of London
PO Box 270
Guildhall
London EC2P 2EJ

Feedback

We welcome any comments you may have:

  • your dealings with us
  • what you think we should be focusing on
  • your views on trading standards

All comments can be sent to us by email to the Public Protection team, or in writing to:

Gavin Stedman
Port Health and Public Protection Director
City of London
PO Box 270
Guildhall
London EC2 P 2EJ

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