Booking for swimming

Booking for swimming

• During the summer period only (late May to early September), we offer both Bookable and Drop-in swimming sessions.
• Tickets for Bookable sessions are sold online in advance and sell out quickly during periods of high demand and hot weather.
• Tickets for Drop-in sessions are not sold in advance or online. All tickets for Drop-in sessions are available to walk-in swimmers and are pay/tap on arrival, subject to availability.
• If a Bookable session is not fully booked, walk-in swimmers will be admitted. Where a session is listed as fully booked, staff on site will determine, on a session-by-session basis, whether any walk-in swimmers can be admitted. Walk-in swimmers should not rely on being admitted to sessions that are listed as fully booked.
• Our Bookable and Drop-in sessions are listed here: Swimming Opening Times.
• Outside the summer booking period, all swimming sessions are Drop-in sessions and tickets are available on arrival only.
• Bookings are made through the online booking system. Bookings, cancellations, and refunds are managed through the system by the swimmer. The Swimming Team can provide in-person support at the Lido and Bathing Ponds.
• Carers accompanying disabled swimmers do not need to book and will be admitted free of charge when attending with the swimmer.
• Bookings are released daily at 8pm for sessions up to 7 days in advance.
• Booking limits apply and group bookings are not available.
• Sales or bookings in advance of the online ticket release are not available.
• Bookings cannot be made by email.
• During bookable periods, tickets may still be available on arrival, depending on capacity at the time.

If you are unable to use the online booking system, please see staff at the Lido or Bathing Ponds who can assist you.

Refunds and Cancellations

Limited refunds and cancellations are available. Please see below and the Swimming tickets page for further information..

Please read before you book.

Full Booking Terms and Conditions apply (see PDF below).

1. Online bookings are for a specific session, date, time, and venue and are subject to availability.
2. Holding a Season Ticket does not give priority or additional booking rights.
3. You can book tickets for yourself and for others, including people who do not have an online account.
4. Entry to a booked session is via a QR code or digital ticket generated by the booking system.
5. Swimmers will be admitted no later than 10 minutes before the end of a Bathing Ponds session and no later than 30 minutes before the end of a Lido session. Late arrival does not entitle swimmers to additional time in the water.
6. Bookings may be cancelled up to 48 hours before the session start time for a refund less cancellation fees. No refunds are given for no‑shows or for weather‑related interruptions, except where the venue closes entirely for the day. See the Swimming tickets page for further information.