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Date updated: 15/01/2024

How to contact the London Metropolitan Archives

If you can't find the answers you need to your questions, we're happy to help!

Free enquiry service

Our basic enquiry service is free and provides information about the records we hold and the services we offer.

Note: We do not search through documents as part of this free service.

It is best to contact us by email if you can as it allows us time to give you a considered answer.

We answer all enquiries in order of receipt and our aim is to answer:

  • 100% of general enquiries within 10 working days
  • 100% of Paid Document Research Service enquiries within 20 working days

Our Collections pages and the LMA Collections catalogue are good places to start if you want to know more about the archives we hold.

How to contact us

We can be contacted by email, phone or post using the contact details below:

Email

All enquiries sent to us are processed and answered via our LMAanswers system. All answers will generate a response from LibAnswers <asklma@londonmetarchives.libanswers.com> and have a subject line of [Enquiries].

Sometimes these emails are caught in spam folders for in firewalls so please do ensure that you check these for an answer to your question.

Enquiry Service - Ask a question

Phone

You can phone use on 020 7332 3820

(Mon-Thurs, 10am-11:30am and 2pm-3:30pm)

Post

The LMA's address is:

London Metropolitan Archives
40 Northampton Road
London
EC1R 0HB

Research service

Use the Paid Document Research Service if you are unable to visit the LMA, or you would like us to carry out research on your behalf.

We are unable to search through documents as part of our free enquiry service.

Records held at the LMA

The vast majority of our collections are listed and described in the LMA Collections Catalogue and many of the key family history sources we hold, including Anglican parish registers, are available to use online through our partnership with Ancestry website.

For a general overview of the records we hold, you can find out more on our collections pages.

You can also find some more detailed information on research topics and some of our important collections by browsing through our research guides.

In addition to this, the majority of the LMA's collections are listed on the National Archives Discovery website (previously known as Access to Archives or A2A).

Family history sources NOT held at the LMA

We do not hold any census data, (either on microfiche or online) or civil registration records of births, marriages and deaths. 

For information on the census, please visit the National Archives and for civil registration, visit the GOV.UK website.

This is your first step when tracing your UK family tree.

View a You Tube video about the LMA service